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irishman2022
Steamboat Springs, Colorado

I was OVERCHARGED by $140 over a 3 night stay. I was told to DEAL WITH IT!

1.0 of 5 bubblesReviewed 20 May 2022
I locked in a three day stay for business travel. I was locked in at a price of $82 per night. However, I was charged $82, $99, & $189 per night. I was overcharged and told to DEAL WITH IT. You all have been WARNED! This is called bait and switch and should absolutely be illegal activity.
Date of stay: May 2022
Trip type: Travelled on business
1.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Jelo Seno, Accounting / Finance at Travelodge by Wyndham Livingston, responded to this review
Responded 8 Jan 2023
Thank you for your review. We appreciate your feedback.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 12 May 2022

Room was clean. Charges for a safe in room I did not use and they upped the price of the room on my second night there. I do not have anymore say than the prices charged for average motel rooms are very high and it was not even the summer season.

Date of stay: May 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank susmpeters
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jelo Seno, Accounting / Finance at Travelodge by Wyndham Livingston, responded to this reviewResponded 9 January 2023

Thank you for your review. We appreciate your feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2022

Reservation was made by calling the local hotel number. This is apparently forwarded to a foreign land. Never got an email confirmation even after a second phone call. When we arrived, Front desk presence was spotty. Noisy guests and barking dogs in the wee hours with no answer at the desk phone when I called. Hotel is ancient and it shows. When we checked out we had to track down someone who was apparently with the cleaning staff to check us out. The staff is nice when they are present. Good WiFi and comfortable beds. Nice Mexican restaurant next door. We left after 2 nights for quieter accommodations.

Date of stay: April 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 533darrellj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jelo Seno, Accounting / Finance at Travelodge by Wyndham Livingston, responded to this reviewResponded 7 May 2022

Thank you for taking time to share your valuable feedback. It is displeasure to learn the inconvenience and challenges encountered. On behalf of the team, my sincere apologies for the shortfall and not meeting your expectations. Rest assured we have taken this constructively for development for your satisfaction. Hope to see you again and have the chance in serving you better.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2022

In line with every other over-priced Montana accommodations these days. But a safe fee? In a hotel used by budget minded people who are unlikely to require a safe? Nor wish to pay an additional $3 safe fee should they suddenly find the urgency to lock-up the keys to their 2010 Honda CRV with just under 170,000 miles. Suggestion to management; if you want more money just raise the price. But don't think you can grab an easy $3 because us budget mind "dullards" won't notice.

Date of stay: April 2022
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank D1585YUbilll
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jelo Seno, Accounting / Finance at Travelodge by Wyndham Livingston, responded to this reviewResponded 9 January 2023

Thank you for your review. We appreciate your feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2022

Found the photos of the hotel a bit misleading, it looked fresh but was not. You could tell some updates had happened but not enough. The space was a little grungy. Pool was a bonus but VERY chlorinated.

Date of stay: March 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank sarabethe2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jelo Seno, Accounting / Finance at Travelodge by Wyndham Livingston, responded to this reviewResponded 7 May 2022

Thank you for taking time in sharing your valuable feedback. On behalf of the team, I'm sorry to for your anticipation was not met and rest assured development is on going in all areas, aiming our guests' satisfaction. Hope to see you again soon and to be at a better service.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 March 2022 via mobile

This place is an older motel. It’s very noisy. 3AM, people coming and going in rooms down the hall, slamming doors. A guy was yelling in the parking lot at 6AM. Our key cards didn’t work at first and when we returned to the front desk there was no one there. We had to hunt down the young people working the front desk. The bathroom sink was cracked. Bedsheets and pillow cases were wrinkled. We will never stay here again. I cannot understand a four star rating. We booked it based on the rating and pictures. Terrible experience for us.

Room tip: Find somewhere else to stay
Date of stay: March 2022
Trip type: Travelled as a couple
Thank Dave S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jelo Seno, Accounting / Finance at Travelodge by Wyndham Livingston, responded to this reviewResponded 16 March 2022

Thank you for taking your time in writing a review. We are troubled to know the discomfort and challenges encountered during your stay. Our sincere apologies for the not meeting your anticipations. Please be assured we are looking into your feedback to conduct thorough measures for enhancements. Hope to be at a better service to you in the near future.

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