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Kevin H
Billings, Montana
Weekend trip
2.0 of 5 bubblesReviewed 22 Nov 2021
We will not stay at this property again. The room was clean but in very poor repair. Pieces of trim were laying on the floor. Window drape was broken and hanging off its track. Had to figure out a way to hang it over the window. Water temperature went back and forth from cold to scalding hot.
Date of stay: November 2021
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Reviewed 29 October 2021

We had a very good experience staying here one night as we drove through Montana. First of all, the price here was very reasonable compared to everything else we found on-line. The guy at the counter was very friendly. The room itself--which is really the most important thing when I stay at a hotel--was very nice. We had a king room with a king bed. The room was clean and smelled nice. The bed was very comfortable and we slept well. The bathroom was clean too. I would stay here again in a heartbeat.

Room tip: Our room was across from the office.
Date of stay: October 2021
    • Value
    • Sleep Quality
    • Service
Thank kevan j
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jelo Seno, Accounting / Finance at Travelodge by Wyndham Livingston, responded to this reviewResponded 17 December 2021

Thank you for staying with us. We are very pleased to learn that you enjoyed your stay and we were able to impress you with our excellent team. We thank you for taking the time to share this review, we really appreciate it. We are always striving for excellence and your feedback leads us to know we are in the right direction. We thank you once again and look forward to welcoming you again soon.

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Reviewed 18 October 2021 via mobile

Booked online, checked in and there was a bug in the bathtub, room was musty and no soap anywhere to be found to wash hands. My family and I immediately asked for a refund, which was granted. I ended up having to pay more at another hotel the next town over, since most hotels were booked. I found out after I left, that evening they turned around and charged my card after they already gave me a refund. Still trying to get my money back two months later. I am shocked that Wyhdam would put their name on a motel such as this.

Date of stay: October 2021
Trip type: Travelled with family
1  Thank Rose4297
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jelo Seno, Accounting / Finance at Travelodge by Wyndham Livingston, responded to this reviewResponded 9 January 2023

Thank you for your review. We appreciate your feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2021 via mobile

We've stayed at this establishment a couple times. It's always been great. I found out that it's under new ownership. It's went downhill since they took over. We booked 2 rooms, one was a jacuzzi suite which we have booked in the past.

We were told that we booked the wrong one and that the description should say jacuzzi. Only one room to reserve shows the jacuzzi suite which we did and they still said it was wrong even though We've booked the exact same room, same description a couple times before. Instead we were giving this 2 bedroom house it looked like with a room with 2 sets of 3 bunk beds, old run down bathroom that look like it was a crappy remodel job that's wasn't done and it had blood on the floor. They said oh yeah this is the one you bookes..no its not I think the photos of what we booked online on multiple occasions doesn't justify this room. There is no soap, shampoo or conditioner the dispensers are empty and the water tempature goes from cold to scalding intermittently and the pool isn't open due to PH level.

I'm a very loyal wyndham member and it was the worst experience I've ever had by far at a wyndham property!! It took almost am hour to check us in and we have our friends with us. I was very embarrassed but the experience we had especially having them with us. The person who supposedly booked the jacuzzi suite hadn't checked in so we should have had it but apparently it doesn't work that way. Also the owners have a person from the Philippines helping out and they ruined everything. Hence the issues.

Do not stay here! I'd rather pay more or drive to Bozeman. It's not the same as it use to be. Go else where!

Date of stay: October 2021
Trip type: Travelled as a couple
Thank mcedez
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jelo Seno, Accounting / Finance at Travelodge by Wyndham Livingston, responded to this reviewResponded 9 January 2023

Thank you for your review. We appreciate your feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2021

I checked in and went to my room. The bathroom still had wet towels, etc on the floor from the previous guests. It was clear that it was forgotten or staff was interrupted during their cleaning and alleged sanitizing. I was offered a different room.

Date of stay: September 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Santaswife
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jelo Seno, Accounting / Finance at Travelodge by Wyndham Livingston, responded to this reviewResponded 24 September 2021

Thank you for taking time to share a review. On behalf of the Team, I'm sorry for the inconvenience caused by the cleanliness issues. Please be assured thorough measure has been taken to rectify, evading the scenario to reoccur in the future. Hope to see you again soon and to be at a better service. Stay safe!

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Reviewed 18 September 2021

the bathroom hadn’t been cleaned and was obviously well used. the bed was missing a top sheet. the staff replaced the sheet in a timely manner. In the morning there wasnt anyone in the office to check out.

Date of stay: September 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank gballa210182
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jelo Seno, Accounting / Finance at Travelodge by Wyndham Livingston, responded to this reviewResponded 18 September 2021

Thank you for taking time to share a review on your recent stay. I'm sorry to hear inconvenience encountered during your stay due to the cleanliness issues. Rest assured appropriate measures will be conducted for improvement, preventing the scenario to reoccur. Hope to see you again soon and to be at better service.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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