Unassuming at first, this location provides good affordable room options, great location for local restaurants, and fantastic customer service.
While this is a small location, it packs a tremendous amount of quality in its space. It has a wonderful rustic aethstetic, and the front desk provides a welcome atmosphere and great knowledge of the local area.
My husband and I stayed at this place because we got caught in an unrecorded snow storm that shut the interstate down. I booked a room with a queen bed. When we got there we were told that this booking shouldn't have happened because they are supposed to close the top for when it snows. When we got up to the room it was decent, but I quickly realized that the bed was not queen sized, it was a full size. My husband and I own a queen size bed. We know what a queen size is. When I went to talk to the lady at the front desk she insisted that the bed was a queen size. She didn't even care that I told her we hardly got any sleep because there was no room on that bed. I would caution any traveler to seriously consider skipping this place even if you have to pay more somewhere else!
Really Bad customer Service, don’t feel comfortable the moment we called that we’re checking in late. Lots and lots of questions, we felt like being interrogated.
We had been traveling around the US,
This is the lowest of the low customer service lobby stinks, parking lot sucks
Room have awful smell, bed was not comfortable
For those travelers out there, keep in mind, this is the worst place to stay.
Watch out!!!!
The room smelled so bad that I left the Granddaughters in the car while I sprayed Lysol spray and tried to clean the place up. The counter I wiped with Lysol wipes and you could see my hand print with all the black dirt I picked up. The bathroom was horrible also. We brought a blanket in from the car to sit our luggage on. We slept there after running a UV light over the sheets and got up at 5:30 a.m. and left that horrible place. We were on a 10 trip and that place was more expensive than any of our other stays. We stayed at Best Westerns , Homestead Inn, Tru by Hilton and The Davenport . I don't know how they can sleep at night knowing how flithy the place is and how much they charge their customers. Shame on them. And they do not give any discounts, like senior, AARP, AAA. They are just very greedy owners.
We arrived late (11:15pm) the room was as expected but the lady Betty at the front desk was polite and had just returned and the previous people that were running the place were disgruntled and being evicted. We got no sleep because we were 2 doors down from the place they were moving out and our car was parked next to the mans car who was very upset. We fell asleep for about 2 hours after they finally stopped enough and were back awake because of them. We asked for a refund and they have never responded and Betty hangs up the phone if I call and ask about my refund. I would never stay at this place again.
