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Robert I
El Dorado Hills, California

Nice Location

4.0 of 5 bubblesReviewed 10 Sept 2021via mobile
Located near I15 and US 287. Plenty of parking and the staff was very friendly. The rooms are very clean. The door to the shower room had swollen and would not close. Breakfast was very good for this category of hotel. There is a restaurant, grocery store and Starbucks are near by.
Date of stay: September 2021
Trip type: Travelled as a couple
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Reviews (218)
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12 - 17 of 218 reviews
Reviewed 13 August 2021

We booked a room here as the group we were traveling with had reservations here. Our room was ready on our arrival. We were on the 3rd floor. Room was clean, bed was comfy. We were disappointed that the hot tub was not hot, but were told it had recently been repaired. Staff at check in were very friendly. Breakfast was good the following morning with a decent selection.

Date of stay: August 2021
    • Rooms
    • Cleanliness
    • Service
1  Thank FlBlondie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 May 2021

This was my first Fairfield, though I've stayed with other marriot brands. Check in went well as Abigail was training a newbie who's fingernails looked like they could claw the insides out of a bear. Yikes! But they were friendly gals. The room was nice, had the proper amenities. Bedding, or specifically, mattress pad came undone repeatedly and actual mattress was stained. Morning breakfast was good, best in our week of travel. The outside sign you ask? Several letters of the Fairfield sign did not illuminate. Thus considering the whole enchilada and the rate I paid....the stay was FAIR! like the sign told me it would be.

Date of stay: May 2021
    • Sleep Quality
    • Rooms
    • Service
1  Thank Donn V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 February 2021

We stayed for one night. The room was clean and quiet. They are one of the few Fairfields I have encountered during Covid that offer cooked breakfast - you go to a window and order eggs, biscuits and gravy, oatmeal, etc., and it is brought out for you to take back to the room. It was quiet and the staff were friendly. No complaints.

Date of stay: February 2021
    • Location
    • Sleep Quality
    • Service
3  Thank The-Finicky-Travelr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 November 2020

I am a Marriot Bonvoy rewards member and I enjoyed my 3 night stay at this hotel. They do their best to serve a pretty good breakfast during these COVID times and I greatly appreciated that. Very clean rooms, great beds and comfortable linens, restaurants and shops around the area. I have nothing negative to say about my experience at this hotel.

Date of stay: November 2020
Thank Sheema2224
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 August 2020 via mobile

Checking in and out very easy. Friendly staff. We stayed 2 nights and have no complaints. Room was clean, quiet & well maintained. Normal size room with a microwave & fridge. Laundry was just down the hall. 1 washer & 1 dryer. $1.25 for each & had a machine to purchase laundry supplies if needed. Breakfast was a premade egg with cheese on English muffin with sausage & bacon on each. They were hot and good. I like bacon & Hubby prefers sausage so we swapped meats. They had other basics like boiled eggs & cereals. It was close to town & easy to get to sights. There’s a large grocery store just down the road along with other stores. We had no issues & enjoyed our stay.

Date of stay: August 2020
Trip type: Travelled as a couple
Thank Christina B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kaela Johnson, General Manager at Fairfield Inn & Suites Helena, responded to this reviewResponded 12 August 2020

Thank you for taking the time to review your stay. We are glad to see you enjoyed your time with us and we hope to see you again!

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