I would skip this hotel . It was dirty and showing signs of wear . I would spend the extra 20-30 bucks and pick a better hotel.
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tex62307
Probably won't stay here again
Review of Super 8 by Wyndham Helena
Reviewed 1 Sept 2024
Staff was very friendly, but they weren't very presentable.....messy hair, stained clothes didn't look like they cared about their job. They were friendly though.
The place smelled like curry, which is a smell that, personally, turns my stomach. There was hair stuck to the shower walls and standing water in the tub with a film on top of it.
Breakfast wasn't ready when I was told it would be. I had to turn things the waffle maker on, and the apple juice was fermented every morning.
Date of stay: August 2024The place smelled like curry, which is a smell that, personally, turns my stomach. There was hair stuck to the shower walls and standing water in the tub with a film on top of it.
Breakfast wasn't ready when I was told it would be. I had to turn things the waffle maker on, and the apple juice was fermented every morning.
Trip type: Travelled on business
Value
Rooms
Location
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Sleep Quality
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Hotel Manager, Agency / Consultant at Super 8 by Wyndham Helena, responded to this review
Responded 2 Sept 2024
Thank you for the kind words about the friendly staff. We will address the other items and hope you give us another opportunity to serve you in the future.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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1 - 6 of 810 reviews
Marshall_meets_life
2
Date of stay: August 2024
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
roseytwinnie
1
Very much in need of an update with the carpet and staff on how to clean!!! Oh, and put batteries in your smoke alarms!!
Date of stay: July 2024
Review collected in partnership with this hotel
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Hotel Manager, Agency / Consultant at Super 8 by Wyndham Helena, responded to this reviewResponded 11 August 2024
We are so sorry you did not have a good stay. We appreciate the feedback and will address these items. Thank you.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
934tr2016
Billings, Montana
73
When we checked in the guy was on his cell phone, he continued talking for a few more minutes and didn't even acknowledge us. When he hung up, he said hi, no sorry for waiting or anything else. The air conditioner didn't work. The bathroom was nasty, and I was charged twice for my stay. They said it's being refunded but something tells me I will have to call again.
Room tip: Don't stay here.
Date of stay: August 2024
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Hotel Manager, Agency / Consultant at Super 8 by Wyndham Helena, responded to this reviewResponded 8 August 2024
We are sorry you did not have a great stay. We quickly refunded your card the correct amount so the billing is resolved.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Y8425UEkevin
1
This was a relatively cheap hotel at a mandatory stop during an unavoidable road trip. You get what you pay for.
Date of stay: July 2024
Review collected in partnership with this hotel
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Hotel Manager, Agency / Consultant at Super 8 by Wyndham Helena, responded to this reviewResponded 17 July 2024
Thank you for the review. We hope you had a nice stay and give us an opportunity to serve you in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
mgibb80
Pincher Creek, Canada
132
Terrible. Never been in a less friendly motel. AC couldn’t keep up. Was not at all welcome there. Breakfast was pathetic. Rooms were marginal. Have stayed there a few times. This was the last time. None of us will ever stay there again. There are far better places.
Room tip: Don’t stay here
Date of stay: July 2024
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Hotel Manager, Agency / Consultant at Super 8 by Wyndham Helena, responded to this reviewResponded 11 July 2024
We are so sorry you did not have a good stay. We appreciate the feedback and will address these items. Thank you.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC