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Shane

Great base in a unique town.

5.0 of 5 bubblesReviewed 22 Jul 2024
This Doubletree checked all the boxes. The staff was friendly, breakfast was good, and the location can not be beat. Right on Helena's pedestrian mall, once you park--which is easier than some of the other reviews may have you believe--you don't need a car to explore the town or its myriad restaurants and breweries. I quite enjoyed the small balcony with full sliding door to get some fresh Montana air.

Yes, it is obvious this is an uplifted older hotel but Hilton did a great job of bringing it into the brand.
Date of stay: July 2024
Trip type: Travelled solo
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviews (313)
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All reviews last chance gulch great location bella roma small balcony front desk downtown area pedestrian mall restaurants and bars room was clean hotel is located great stay nice breakfast enjoyed my stay great room very nice hotel montana proximity
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Reviewed 22 June 2024 via mobile

My wife and I spent one night here on a recent trip to Montana. The room was clean and a little above average in size. The bathroom was outdated but everything worked well.

Breakfast is ordered off the menu. The food was good and the waitresses were friendly.

The location is ideal as you can walk to a lot of restaurants and tourist sights in Helena. Parking is available across the street.

We were glad we stayed here and would be happy to return.

Date of stay: June 2024
Trip type: Travelled as a couple
1  Thank JMK-Pittsburgh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 June 2024

This was our first time to stay at the Double Tree and we were so glad he did. They have a military discount which helps in the cost of staying here. Which we did appreciate, along with a discount at the breakfast. The breakfast was very delicious with lots of choices. It is operated not as a buffet but has lots of meal options to choose from. The selections we had were all great with lots of food to fill us for the day. Hotel was very clean and we had no complaints with our stay. Will be back when in the area next time. New favorite for us.

Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank froglag
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 May 2024

What a phenomenal place! The staff were so kind and courteous. Traveling by myself can be a bit lonely at times but I felt right at home. I appreciate all the effort they take for their guests and I highly recommend you come experience it yourself!

Date of stay: May 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rob and Summer S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 November 2023

What a beautiful place to stay! What made my trip was the staff. John (GM), Karlee, Hanna (front desk) were so amazing! Their kindness, attentiveness and attitude was so uplifting and inspiring. I 100% will stay again!!

Date of stay: November 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Voyage758319
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karlee Fleming, Sales at DoubleTree by Hilton Helena Downtown, responded to this reviewResponded 27 November 2023

Thank you for your review of our property and the 5 out of 5! We very much appreciate that you chose us for your home away from home while in Helena. I'm glad that myself, John and Hanna took great care of you and made you feel welcome! We can't wait to see you again. Safe travels on your next adventure!

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Reviewed 14 November 2023

Beds are amazing, rooms have been recently updated, everything has that fresh,clean, new feeling to it. Staff went above and beyond during our stay!! Staff always had a smile,we're friendly and very accommodating!!! Will definitely be back!!!

Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Voyage63591652809
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karlee Fleming, Sales at DoubleTree by Hilton Helena Downtown, responded to this reviewResponded 21 November 2023

Thank you for taking a moment to share your experience. I am glad to hear you enjoyed your stay and the staff took great care of you and were always smiling. We look forward to seeing you again on your next trip to Helena.

Sincerely,
Karlee Fleming
Director of Sales
DoubleTree By Hilton

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