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Leslie C

another great stay in Helena

5.0 of 5 bubblesReviewed 6 Feb 2020
I enjoy the double tree Hilton in Helena. I go quarterly for a meeting. the stay is always great. I enjoyed the breakfast buffet. Both the check-in clerk and check-out clerk were very helpful. I was treated with a personal touch and it showed.
Date of stay: February 2020
Trip type: Travelled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with DoubleTree by Hilton
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BeckyA2622, Manager at DoubleTree by Hilton Helena Downtown, responded to this review
Responded 6 Feb 2020
Thank you for your review! I am glad to hear you have had yet another wonderful stay with us at our hotel! We enjoy when our regular guests show up! We always look forward to your next visit with us!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (313)
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All reviews last chance gulch great location bella roma small balcony front desk downtown area pedestrian mall restaurants and bars room was clean hotel is located great stay nice breakfast enjoyed my stay great room very nice hotel montana proximity
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Reviewed 1 February 2020

This hotel was in a perfect location to explore Downtown Helena. Staff was super friendly, and the cookie at check-in was delicious. If I am ever in Helena again, definitely would stay here again.
The only issue was the heating/cooling system in the room. The room was really warm, and no matter how low I set the A/C the temp would still creep up.

Date of stay: January 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Caligulic
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 January 2020

Overall this was a great stop for a business trip. The hotel is clean and the staff are friendly. The Italian restaurant located on-site was delightful after a long drive. The overall location of the hotel is in the heart of downtown and easily accessible to other local cuisine and small shops.

Date of stay: January 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Go21996010823
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Doubletree H, Front Office Manager at DoubleTree by Hilton Helena Downtown, responded to this reviewResponded 23 January 2020

Thank you for your review! I am glad to hear you enjoyed your stay with us and that you were pleased with our central location in the heart of downtown Helena! I am also glad to hear you enjoyed our wonderful Italian restaurant Bella Roma! We hope you stop by to see us next time you visit Helena, MT!

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Reviewed 14 January 2020

The hotel staff was very friendly and accommodating to our large group with lots of children. The location is great, in downtown helena, so there were a few transient run ins, but other than that it is well lit and I felt safe.

Date of stay: January 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank melissa g
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Doubletree H, General Manager at DoubleTree by Hilton Helena Downtown, responded to this reviewResponded 15 January 2020

Thank you for the 5 star review! I am glad to hear you had a wonderful stay with us and that our staff were friendly and accommodating for you and your group! We hope to see you again in the not too distant future!

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Reviewed 15 December 2019

We liked this place a lot. Location is excellent, and the staff was very helpful. The rooms were well lit and clean. The breakfast offerings left a little to be desired, and should be upgraded. The hotel is attached to a very good Italian restaurant, and I recommend reservations for that place as it can get crowded.

Date of stay: November 2019
    • Sleep Quality
    • Rooms
    • Service
2  Thank Rcdown78
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BeckyA2622, Front Office Manager at DoubleTree by Hilton Helena Downtown, responded to this reviewResponded 18 December 2019

Thank you for the review! I am glad to hear you enjoyed your stay with us and enjoyed our newly updated rooms and decor! Our breakfast buffet includes a wonderful "Eggs YOUR Way" station where any guest can get a made to order omelet or a specialty egg dish of their choosing. We hope to see you again soon!

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Reviewed 30 November 2019

We stayed here for the Thanksgiving holiday and it was impressive! Staff was attentive but not overbearing, food was great and the breakfast folks were super friendly and talkative. The rooms were clean, updated, and well appointed.

Date of stay: November 2019
    • Sleep Quality
    • Cleanliness
    • Service
Thank JamesW8306
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BeckyA2622, Front Office Manager at DoubleTree by Hilton Helena Downtown, responded to this reviewResponded 4 December 2019

Thank you for your review! I am glad to hear you had a wonderful stay with us over the holiday! I am also happy to hear you were pleased with our staff and our guest rooms! We hope you stay with us again in the near future!

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