My room wad clean and comfortable. Great location with wking to great food, shopping and coffe shop. Staff were friendly and helpful. Great options in fitness room. Free breakfast options would have been appreciated. Confetence room was in a great location wjth accommodations. Hope to come stay for fun weekend.
Beckyjol,
Thank you for your wonderful review. We are pleased to hear you had such a wonderful time an "will be back" Our breakfast is made from scratch, every morning. We hope you try one of our amazing made to order omelets next time we see you.
Exceptionally clean, and comfortable environment. The staff were super friendly and helpful. Most comfortable bed I've ever slept in at a motel. The onsite restaurant was good though a little spendy. Would stay here again!
Colleen,
Thank you for your wonderful review and top rating. We strive to provide the best customer service in town and that "at home" feeling. We are pleased to hear you enjoyed our restaurant. Chef Davide is from Italy and he makes everything from scratch. All of his breads and pasta are made fresh, by hand every morning. We look forward to seeing you again.
Staff was very helpful. Location was perfect as a launching point to our trip north for a little fly fishing. Rooms were clean, staff was helpful and breakfast was plentiful and delicious. Easy walk to restaurants and bars
Dear Connector78146,
Thank you for taking a moment to share your experience and for the 5 stat rating. I am happy to hear you enjoyed your stay and found our location to be your perfect launching point for your fishing trip. I am happy you found our rooms clean, the staff helpful and breakfast plentiful. We look forward to welcoming you back to our hotel in the not too distant future!
Sincerely,
Karlee Fleming
Director of Sales
I always stay here when I travel to Helena as our central office is just right across the Gulch. So convenient and lots of easy choices for food and entertainment within walking distance.
The hotel recently underwent a renovation within the last 3 years. And the changes are very very pleasing. The rooms, hallways and public areas have been upgraded and are very warm and welcoming.
Check-in was a little chaotic as there were three of us and we were being very distracting for the desk clerk. The reservations have been taken care of by central office, so I did have to stop by the desk later to add my Hilton Honors number but that was not a big deal and certainly wasn't the fault of the hotel.
Preston went out of his way to be very helpful and accommodating for the three of us and arranged for an equally helpful and accommodating Jeremy to run us around town. It was getting late and we wanted to make a run to Applebees for the 9 p.m. to close happy hour. We could have taken an Uber or Lyft but Preston arranged transport for us. Jeremy was very pleasant and personable. He definitely held his own with our group as we were all feeling pretty good.
We did not try the Italian restaurant as it was a little above our price point. I would probably go there for a special occasion with my spouse rather than coworkers.
I do think that charging ten bucks for what basically is a continental breakfast is ridiculous. That same ten bucks can get me coffee and homemade treats at the Park Avenue Bakery or at The Hub.
I did not use any of the facilities as in the weight room or the pool. If my stay had been longer than one night I more than would have.
I will continue to stay here for future trips to Helena. It is a convenient location but aside from that I do enjoy the atmosphere and the friendliness of the staff.
Dear ShawnaK50,
We would like to thank you for taking the time to review your property and for the 4 star rating. Having a hotel close to the office is always a the best. We are happy to hear you like our hotel and the new renovations we have done over the past few years.
I am glad to hear Preston and Jeremy took great care of you with shuttle rides to Applebee's and to the other places you needed to go. I will be sure to pass along your compliments to both Preston and Jeremy.
We look forward to having you back in the future should your travels bring you back to the Helena area.
Sincerely,
Karlee Fleming
Director of sales
I've stayed here before whenever I travel for work and it's always welcoming and a lovely stay. The warm cookies definitely help. I highly recommend Italian restaurant located in the hotel. The owner is so friendly and the food is delicious! Definitely reminds me of my trip to Italy.
Dear Katherine,
Thank you for taking the time to review our hotel and for the 5 star rating. We are very happy you choose our hotel and the warm cookies upon arrival. We will pass on your compliments to the owner of the restaurant and let him know you felt like you were taking a trip through Italy. We look forward to having you back in the not to distant future.
Sincerely,
Karlee Fleming
Director of Sales
