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Brett and Sandy
Laguna Beach, California

Great place to stay

5.0 of 5 bubblesReviewed 31 Oct 2024
Great Hotel. Helpful staff. Very professional. Quiet, clean, great location.
Marti runs a great operation. Breakfast is good, lots of variety. We stay here several times a year and it is always cosistent. Good steak house attached to hotel. Several good resturants close by.
Date of stay: October 2024
Trip type: Travelled with friends
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brianna Webster, Guest Services / Front Office at Best Western Premier Helena Great Northern Hotel, responded to this review
Responded 31 Oct 2024
Thank you for your review! We are glad to see you enjoyed your stay and that our staff made you feel Welcome! We hope to see you back again soon!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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    Reviews (1,483)
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    Show reviews that mention
    All reviews silver star movie theater carroll college brew pub best westerns within walking distance hotel breakfast potatoes cookies last chance gulch front desk staff room was large definitely stay here again downtown area excellent stay comfortable beds great breakfast
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    3 - 8 of 1,483 reviews
    Reviewed 22 October 2024

    Great front desk people. Very helpful! Rooms were very clean and beds very comfortable. The breakfast was much better than I was expecting for a standard "hotel breakfast." They had a large variety of foods and it was all exceptional. One of the best features is there is a top rated steak restaurant with a great bar next door and there is a really good Pub with great burgers next door as well. No driving!

    Date of stay: October 2024
    • Trip type: Travelled with family
      • Value
      • Location
      • Rooms
      • Cleanliness
      • Service
    Thank Dan M
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Brianna Webster, Guest Services / Front Office at Best Western Premier Helena Great Northern Hotel, responded to this reviewResponded 23 October 2024

    Dan,
    Thank you for your high scores! We are happy to see you enjoyed your time with us! We hope to see you again soon!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 15 October 2024

    This is a nice hotel tucked away in the historic district of Helena. We stayed in the mini suite and had a great view of the fountains and carousel below. It is close to the Last Chance Gulch for shopping and dining. Staff was very friendly and the complimentary breakfast was great with a full selection of foods. The room was very clean and came with complimentary water and a safe.

    Room tip: Parking is shared with nearby attractions so can be crowded on the weekends.
    Date of stay: October 2024
    • Trip type: Travelled with family
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank Thomas L
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Brianna Webster, Guest Services / Front Office at Best Western Premier Helena Great Northern Hotel, responded to this reviewResponded 16 October 2024

    We are so glad to hear you enjoyed your stay! Your feedback is greatly appreciated. We hope to see you again soon!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 6 October 2024 via mobile

    Location was great to walk to Capital, Cathedral, Governor’s mansion and shops and restaurants very clean and breakfast was better with the homemade salsa for the scrambled eggs Beautiful historical lobby with train theme. Close to brewery and staff was very helpful and made you feel welcomed. We would stay here again next time we are in Helena

    Date of stay: October 2024
    Trip type: Travelled with family
    Thank lauranK414GB
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Marti Bara, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this reviewResponded 7 October 2024

    Laura, your comments are wonderful, thank you! There is so much to do and see in Helena, we hope you will come back and see us again.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 6 October 2024

    Really enjoyed our stay here. Staff couldn’t have been more helpful, professional and friendly. Our room was great; quiet and nicely appointed. The bed was the best of our trip. It was nice to come back to our room and relax after a busy day. We will definitely stay here again on our next trip to Helena.

    Date of stay: October 2024
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank Sue W
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Marti Bara, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this reviewResponded 7 October 2024

    Thank you so much Sue for your kind words. We take great pride in our team and providing the best in Montana hospitality! We get many compliments of our beds - so pleased you enjoyed your stay with us!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 3 October 2024

    The Great Northern is so much more than a hotel it is a destination. Be forewarned! We are biased because we have stayed here enough to know they are very consistent and it is Great every time. We kinda plan our trips to somehow go through Helena.
    The staff here is really helpful and steps up. Anytime we have had an issue it was addressed. So thank you Mo for the great check in, your help and good humor! Emma thank you for everything, so helpful! Ginger! You are so wonderful. ;-) and Haley! Thanks for the send off with a smile!
    The location is great and there is something for most people. There is a lot to see/do/eat/drink in walking distance.
    The rooms are clean and comfortable.The breakfast room is better than any we have been in anywhere. The selections are many and will accommodate most needs. The House Blend coffee is very good! I wish I made coffee that good at home.
    It you have kids that you can get out of the pool (They have poolside rooms that open into the pool area. Wish I knew this when the grandkids were little.) Take them down to the Great Northern Carousel. They sell really good ice cream along with the rides. Follow the path down through the tunnel over to the park on the other side of Lyndale Ave. Last time we took a walk over there we watched a Rugby practice.
    Don't miss going to the Capitol or Mass at the Cathedral. Always check out events at the Lewis And Clark County Fairgrounds. There is a lot to do in Helena (They have a Costco) and something for just about everyone. And stay at the The Great Northern so when you need a break! You have a GREAT place to stay! Highly recommend!

    Room tip: Book early!
    Date of stay: September 2024
    • Trip type: Travelled as a couple
      • Location
      • Sleep Quality
    Thank LightingBolts
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Marti Bara, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this reviewResponded 4 October 2024

    You are hired! Your review is great for our hotel AND for Helena. That takes time to leave reviews, and your time is greatly appreciated. There is so much to see and do. We look forward to your return - thank you for such a great review!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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