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LightingBolts
Sequim, Washington

There is a reason GREAT is in the name..

5.0 of 5 bubblesReviewed 3 Oct 2024
The Great Northern is so much more than a hotel it is a destination. Be forewarned! We are biased because we have stayed here enough to know they are very consistent and it is Great every time. We kinda plan our trips to somehow go through Helena.
The staff here is really helpful and steps up. Anytime we have had an issue it was addressed. So thank you Mo for the great check in, your help and good humor! Emma thank you for everything, so helpful! Ginger! You are so wonderful. ;-) and Haley! Thanks for the send off with a smile!
The location is great and there is something for most people. There is a lot to see/do/eat/drink in walking distance.
The rooms are clean and comfortable.The breakfast room is better than any we have been in anywhere. The selections are many and will accommodate most needs. The House Blend coffee is very good! I wish I made coffee that good at home.
It you have kids that you can get out of the pool (They have poolside rooms that open into the pool area. Wish I knew this when the grandkids were little.) Take them down to the Great Northern Carousel. They sell really good ice cream along with the rides. Follow the path down through the tunnel over to the park on the other side of Lyndale Ave. Last time we took a walk over there we watched a Rugby practice.
Don't miss going to the Capitol or Mass at the Cathedral. Always check out events at the Lewis And Clark County Fairgrounds. There is a lot to do in Helena (They have a Costco) and something for just about everyone. And stay at the The Great Northern so when you need a break! You have a GREAT place to stay! Highly recommend!
Date of stay: September 2024
Room Tip: Book early!
Trip type: Travelled as a couple
5.0 of 5 bubblesLocation
5.0 of 5 bubblesSleep Quality
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Marti Bara, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review
Responded 3 Oct 2024
You are hired! Your review is great for our hotel AND for Helena. That takes time to leave reviews, and your time is greatly appreciated. There is so much to see and do. We look forward to your return - thank you for such a great review!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,482)
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7 - 12 of 1,482 reviews
Reviewed 1 October 2024

A great hotel situated in a lovely area of Helena. Their free breakfast was outstanding and instead of using Styrofoam or disposable plates, they utilized China plates and actual silverware. their breakfast menu varied each day and always delicious. in addition, their airport shuttle was not restricted to certain hours. Rooms were clean and comfortable. and each evening they had delicious iced cookies which were shaped like the state of Montana.

Date of stay: September 2024
  • Trip type: Travelled on business
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Thank cheryl b
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marti Bara, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this reviewResponded 3 October 2024

Cheryl - what a lovely review! Thank you. We do run our shuttle 24 hours a day catch the early and late flights! We really hope to see you again!

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Reviewed 21 September 2024

Terrific stay. Great location. Quiet - Hotel was nearly full, but I never heard a peep from any other guests. Several restaurants in easy walking distance. Free shuttle from airport. Hotel allowed me to check in early and held my bags for several hours after I checked out. Emma at the front desk was the sweetest ever.

Date of stay: September 2024
  • Trip type: Travelled solo
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Thank zerotax
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mohamed Bakri, Guest Services / Front Office at Best Western Premier Helena Great Northern Hotel, responded to this reviewResponded 24 September 2024

Thank you so much for the high score and nice comments. I'm glad to hear you enjoyed your stay. I hope you enjoyed your time in Helena as well. Come see us again!

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Reviewed 21 September 2024

This hotel was perfect for a couple of nights on our road trip. The rooms are spacious and comfortable. The staff at the front desk were some of the nicest people. Breakfast was plentiful, with a lot of variety and good coffee. The location couldn't be better. We were able to walk to dinner both nights, and ride our bikes from the hotel all around town. (Don't miss seeing the State Capital! ) We parked our truck in the parking lot, which felt very safe with our bikes on the back. We would stay here again!

Date of stay: September 2024
  • Trip type: Travelled as a couple
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Thank wendymichellec
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marti Bara, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this reviewResponded 3 October 2024

Wendy - thank you for your kind words. There is so much to see and do in Helena - and a bike is a great way to get around! We hope to see you again!

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Reviewed 17 September 2024 via mobile

The hotel needs to be gutted. Got to the room and couldn’t breathe because of the mold. I could taste on my tongue and throat for hours after we left. My wife kept coughing after a few minutes in the room. We checked in and checked out. The hallways smelled musty. No one should stay here before it is updated. They should be ashamed.

Date of stay: September 2024
Trip type: Travelled as a couple
Thank E170QBrichardm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marti Bara, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this reviewResponded 17 September 2024

Richard, I am sorry you felt this way. As you can see from our other reviews this is not a common experience. I hope you enjoyed your stay at the Doubletree and in Helena.

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Reviewed 7 September 2024

This beautiful hotel is an exceptional location in Helena, with restaurants, downtown area and movie theater within easy walking distance. The front desk staff are outstanding. They are friendly and very helpful answering all questions, ensuring our stay was great. The room was spacious, with luxurious linens and plenty of amenities. The daily breakfast was very good, with lots of choices to satisfy all tastes. It was great having an onsite laundry facility. You cannot go wrong with selecting the Best Western Premier Helena Great Northern Hotel..

Date of stay: September 2024
  • Trip type: Travelled with family
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Thank 847melv
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mohamed Bakri, Guest Services / Front Office at Best Western Premier Helena Great Northern Hotel, responded to this reviewResponded 7 September 2024

Thank you for great review and high score. It's really appreciated. I'm glad to hear you enjoyed your stay. Come see us again!

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