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wendymichelle
Park City, Utah

Comfortable hotel in the perfect location

5.0 of 5 bubblesReviewed 20 Sept 2024
This hotel was perfect for a couple of nights on our road trip. The rooms are spacious and comfortable. The staff at the front desk were some of the nicest people. Breakfast was plentiful, with a lot of variety and good coffee. The location couldn't be better. We were able to walk to dinner both nights, and ride our bikes from the hotel all around town. (Don't miss seeing the State Capital! ) We parked our truck in the parking lot, which felt very safe with our bikes on the back. We would stay here again!
Date of stay: September 2024
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Marti Bara, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review
Responded 2 Oct 2024
Wendy - thank you for your kind words. There is so much to see and do in Helena - and a bike is a great way to get around! We hope to see you again!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,482)
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Reviewed 17 September 2024 via mobile

The hotel needs to be gutted. Got to the room and couldn’t breathe because of the mold. I could taste on my tongue and throat for hours after we left. My wife kept coughing after a few minutes in the room. We checked in and checked out. The hallways smelled musty. No one should stay here before it is updated. They should be ashamed.

Date of stay: September 2024
Trip type: Travelled as a couple
Thank E170QBrichardm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marti Bara, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this reviewResponded 17 September 2024

Richard, I am sorry you felt this way. As you can see from our other reviews this is not a common experience. I hope you enjoyed your stay at the Doubletree and in Helena.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2024

This beautiful hotel is an exceptional location in Helena, with restaurants, downtown area and movie theater within easy walking distance. The front desk staff are outstanding. They are friendly and very helpful answering all questions, ensuring our stay was great. The room was spacious, with luxurious linens and plenty of amenities. The daily breakfast was very good, with lots of choices to satisfy all tastes. It was great having an onsite laundry facility. You cannot go wrong with selecting the Best Western Premier Helena Great Northern Hotel..

Date of stay: September 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 847melv
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mohamed Bakri, Guest Services / Front Office at Best Western Premier Helena Great Northern Hotel, responded to this reviewResponded 7 September 2024

Thank you for great review and high score. It's really appreciated. I'm glad to hear you enjoyed your stay. Come see us again!

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Reviewed 29 August 2024

I am so happy about chosing this beautiful hotel to stay in. Everything was so clean and perfectly put and everybody working here was so personable, friendly, helpful and accomodating. There is no where else Id consider staying. I'm hoping to come back and do some serious hiking on my next trip.

Date of stay: August 2024
Trip type: Travelled with family
Thank Patti P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mohamed Bakri, Guest Services / Front Office at Best Western Premier Helena Great Northern Hotel, responded to this reviewResponded 31 August 2024

Such a great review! Thank you so very much for your kind remarks about our property and our team! I hope you enjoyed your time in Helena. Please come see us again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2024

The staff were superb. Very friendly and efficient. They knew the city and surrounding area and were able to give me excellent ideas of what to see. Nothing was too much trouble.
The hotel is situated within walking distance of all the city sights.
Rooms and facilities are of a very good standard, as is the breakfast.

Date of stay: August 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Penelope C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marti Bara, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this reviewResponded 27 August 2024

Penelope - you are so kink and your words are very appreciated by our team here at the Great Northern Hotel in Helena. I hope you enjoyed your time in Helena. We hope you have an opportunity to come see us again!

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Reviewed 19 August 2024

We stayed 4 nights in this excellent hotel. Front desk staff were superb, notably Kyeler. Parking was safe and secure and our room was quiet, had great views and was spacious and super-comfortable. The raid we paid represented good value and the hotel is very well situated for getting around the lovely city.

Room tip: Top floor is best.
Date of stay: August 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank alaskan_red
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marti Bara, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this reviewResponded 19 August 2024

Such a great review! Thank you so very much for your kind remarks about our property and our team! I hope you enjoyed your time in Helena. Please come see us again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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