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Patti H
Florence, Oregon

The best of service and accommodations in Helena

1.0 of 5 bubblesReviewed 21 Jul 2024
The very best of service and accommodations. Our room attendant, Alexi, was the very best of any hotel I have stayed in and the front office staff were extremely accommodating. The complimentary breakfast had a variety of selections and changed every day.
Date of stay: July 2024
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marti Bara, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review
Responded 22 Jul 2024
PatticakeRustonWA - thank you for the wonderful review. Somehow your scoring of 1 vs 5 did not reflect your comments. Perhaps you thought 1 was the best score? Your comments are great and depict our hotel to a T. Thank you for completing the survey.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,478)
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Traveller rating
1,155
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Reviewed 11 July 2024

This was our seventh stay in the last eight years at The Great Northern for our annual fishing vacation. We love this hotel. The rooms are comfortable and well maintained; the front desk staff are intelligent, helpful, and friendly; supporting staff are very attentive. The place is just extremely well managed. The hotel also is perfectly situated for downtown activities and convenient dining. Well done! See you next year!

Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank John G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mohamed Bakri, Guest Services / Front Office at Best Western Premier Helena Great Northern Hotel, responded to this reviewResponded 11 July 2024

Dear JandS60763, We are so pleased you enjoyed your stay with us! We look forward to seeing you again on a future fishing trips in Montana!

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Reviewed 27 June 2024

I've stayed here many times in the past and have never been disappointed. The hotel is beautiful and in a great location. We walked to Last Chance Gulch, an 8 minute walk. Right next to the hotel is the Silver Star restaurant, one of the best restaurants in the state. You can't go wrong with staying here.

Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Bill B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mohamed Bakri, Guest Services / Front Office at Best Western Premier Helena Great Northern Hotel, responded to this reviewResponded 27 June 2024

Thank you, Bill for the high score and great review. It's always nice to have you staying with us.

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Reviewed 18 June 2024

The Best Western in Helena has always been an excellent experience. The entire staff is very friendly along with being accommodating to any reasonable request. The hotel is clean, comfortable and situated in a good location within Helena.

Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jeff C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marti Bara, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this reviewResponded 18 June 2024

Thank you for a great review. We hope your fellow travelers find the comments useful. Come see us again!

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Reviewed 31 May 2024

We were over for just 3 nights for fly fishing. The hotel is in a great location...breakfast was great......room was quiet, and the bed was comfortable. Internet connectivity was good. I would recommend this hotel for anyone traveling to Helena.

Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank michaelpP1262IS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mohamed Bakri, Guest Services / Front Office at Best Western Premier Helena Great Northern Hotel, responded to this reviewResponded 1 June 2024

Thank you so much for the great review, Michael. It was nice to have you staying with us. I hope you enjoyed your time in Helena.

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Reviewed 29 May 2024

We had a last minute trip to Helena and the Great Northern is always are go to spot! Everyone is friendly and it is close to all the things. The breakfast is the best. The ham and homemade local salsa is tasty. We have been coming for years and this will always be our place to stay.

Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank korir2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marti Bara, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this reviewResponded 29 May 2024

Kori - thank you for the great review. We enjoyed having our guests here at the Great Northern Hotel and so pleased you enjoyed your stay. I hope to see you again here in Helena.

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