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gypsyedmonton
Sherwood Park, Canada

A great place to stay in all respects and great staff to help with every need!

5.0 of 5 bubblesReviewed 1 May 2024
During April/24 we stayed at the Hampton Inn, Helena, MT on two different occasions. We were delighted with the welcoming reception by CJ who was prompt, knowledgeable, friendly and accommodating! He took care of any requests we had in a friendly, efficient manner. Simply put, CJ is great!
This hotel is very clean, the beds are great, the rooms are roomy and well set up. It all added up to a wonderful stay!
Kudos to Terry who provided our good breakfast in a neat setting! It is nice to be met with a smiling face and to have a variety of items for breakfast, from hot entrees to lighter items and fruit if that is your preference.
At checkout we met Michelle who was another happy, knowledgeable staff member! In fact all the staff we had anything to do with were great people!
We hope to stay here again whenever we are in the area.
Date of stay: April 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviews (601)
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Traveller rating
361
156
53
24
7
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Traveller rating
361
156
53
24
7
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5 - 10 of 601 reviews
Reviewed 25 April 2024 via mobile

You will be surrounded by a car wash a truck stop, a truck wash! The entire area is industrial. There is very little parking available. The elevator was not working for during my stay so the stairs were needed! The rooms were fine and of ample size. Staff was cordial. Look for other arrangements

Date of stay: April 2024
Trip type: Travelled with family
Thank Kuvasz1988
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 April 2024

The building is a little run down. The bathroom sink won’t drain. The elevator doesn’t work. But the biggest problem is our sheets were stained. No discount given or new room offered. Although we did have to meet an employee downstairs to get new sheets to put on.

Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Jill R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 October 2023

The front desk service was incredible. Cj was more than helpful and accommodating with all of are needs. I definitely recommend giving this guy a raise 10/10. There needs to be more people like him in customer service!

Date of stay: September 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Adam S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 September 2023

C.J., the front desk clerk, was the best! He was super helpful and friendly.
The hotel was clean, open and everything worked. I recommend the Helena Hampton inn, especially the staff who were excellent.

Date of stay: September 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank David B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 May 2023 via mobile

A little disappointed in overall quality of this Hampton. Not up to the usual Hampton standard. Breakfast was ok.But service and room were just average. Probably wouldn’t stay again.in a part of town on Main Street but industrial.$200 per night? Seems rates are all going up. Maybe time to look for other alternatives.

Date of stay: May 2023
Trip type: Travelled on business
2  Thank albertn160
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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