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Bri M
San Antonio, Texas

No. Just no.

2.0 of 5 bubblesReviewed 8 Oct 2024
No way never again. I am writing this review as I lay in this creaky bed with questionable linens at 11pm and I can hear every room around me and above me. I hear a guy hacking his life away. I hear a woman having a conversation in another room. I hear the TV in the room next to me- some action movie with lots of gunfire. The footsteps above on the 4th floor are insane! Here goes the hacking guy again ugh. So disgusting. I’m literally going to have to put I headphones so I can sleep. This place sucks.
Date of stay: October 2024
Trip type: Travelled solo
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    Reviews (164)
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    Traveller rating
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    Show reviews that mention
    All reviews hilton member awesome stay would stay again common areas off the highway hotel is located complimentary breakfast convenient location stayed one night a great place to stay the breakfast area home2 kitchenette couch laundry canada mattress
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    1 - 6 of 164 reviews
    Reviewed 11 August 2024

    This was a great hotel for my family- plenty of room with 2 queen beds and pull out couch. The hot breakfast was also really good- the breakfast sandwiches were really good- this was much better than most free hotel breakfasts. I would definitely stay here again and will look for Home2 Suites in the future when traveling.

    Date of stay: August 2024
    • Trip type: Travelled with family
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank 519kristiep
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 7 December 2023

    Great place and people at the desk are very nice. Got the room I wanted and it is so quiet. Clean and maid service is great also.
    Breakfast was wonderful. Love the oatmeal. Microwave did not work so the lady at the desk took my meal to her break room and heated it up for me. Above and beyond. Please fix microwave in 211.

    Room tip: Great breakfast.
    Date of stay: December 2023
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Service
    Thank Ford4sale
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 31 October 2023

    Passing thru town with a puppy. Fast friendly checkin. Offered discounts thru aaa and Hilton honors. Decent pricing. Suggested restaurants nearby for a late bite to eat, clean comfortable room. Would be a great suite if staying in the area with a kitchenette and and clothing storage including a full wardrobe. Breakfast included. Pretty good coffee! And I’m picky about coffee. Definitely recommend.

    Date of stay: October 2023
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Review collected in partnership with Home2 Suites by Hilton
    Thank cjsunnyside
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 9 July 2023

    In Helena for a funeral and the pool is broke, we were not notified at checkin, shower head barely sprays out water, poor front desk service in the evening, doesn’t answer front desk phone, not worth the price we paid especially during a difficult family time, reservations of 7 days, we will be leaving before then! Unacceptable

    Date of stay: July 2023
    Trip type: Travelled with family
    Thank alh12342021
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 24 June 2023

    We stayed one night in Helena, and this proved to be the perfect place for us. The staff was very friendly and helpful, the lobby and our room were both super clean and spacious, and the breakfast was good. This was the 6th day of our trip, and we really needed to do laundry- and this hotel has two washers and two dryers for guest use. (You may have to be a Hilton member to use them, but it's free to sign up for that, and very worth it!) The hotel is located in what looked to be a new, growing area. There were plenty of restaurants, grocery stores, and many retail stores very close by.

    Date of stay: June 2023
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Service
    Thank Ruphue
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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