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Tk B

Amazing staff

5.0 of 5 bubblesReviewed 11 Nov 2022via mobile
The staff are amazing people who did their best to accommodate my family and dogs and I love them for that! We were welcomed by the best! Very friendly and very clean! Thank you all again for everything! We are very grateful for all of you and the help you provided us!
Date of stay: November 2022
Trip type: Travelled with family
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Reviews (164)
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All reviews hilton member awesome stay would stay again common areas off the highway hotel is located complimentary breakfast convenient location stayed one night a great place to stay the breakfast area home2 kitchenette couch laundry canada mattress
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10 - 15 of 164 reviews
Reviewed 21 August 2022

The hotel is located literally at the edges of the city, but still accessible enough. The rooms are specious, clean and pleasant. There is also ample parking space.

The breakfast maybe for free, but it is rather terrible. Staff is uninterested, and doesn’t pay attention to missing cutlery or juice that is gone. Even worse was the existence of dirty cutlery in the drawers as hotel guests were forced to search for it by themselves. The bread was old and dry, the yogurt slimy and the fruit non existent. They even managed to make the coffee taste terrible. Tables were not cleaned while staff was occupied chatting to each other.

Date of stay: August 2022
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank 304evertv
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 June 2022

Nice layout, modern, comfortable, nice view, spacious. 2 thermostats, bathroom opens to bedroom and living room. Nice efficient design. Weren’t able to get to our room until 1.5 hours after check-in time. Few healthy choices for breakfast.

Date of stay: June 2022
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton
Thank SolymarBQ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 June 2022 via mobile

The front desk staff were unfriendly, the room was not cleaned well! The dishes were still in the dishwater. Hair all over the sheets and in the bathroom. Expensive room, requested 2 queens, was given 1 queen with a pull out couch. I called down to the front desk and they were not accommodating. I’m a Hilton diamond member, and I can say this was the most expensive stay for a not very enjoyable hotel. Positive was good location, good views.

Room tip: Nice location, easy on/off from freeway and close to downtown Helena.
Date of stay: June 2022
Trip type: Travelled with family
2  Thank Kathy J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 April 2022

We stayed here one night with our dog on our drive home to Canada. It's part of the Hilton chain so I had selected our room via the app before arriving.

This is a fairly new hotel and is a suite format with a small kitchen in your room. It is just off the highway near a mall and lots of restaurants. Pets are allowed and we were given a toy for our dog on check in.

Overall for one night it was fine. They're cool rooms. But, maybe because I had pre-selected our room, the room was not overly clean. An unopened yogurt was left in the fridge and the bathroom floor did not seem that clean. And the couch and carpet had lots of stains on them. It seemed like a worker's hotel where people stay for a longer time and maybe have a chance to wear and tear the room.

Breakfast was included but was not open yet when we left.

I'd probably stay again but would inspect my room first.

Date of stay: April 2022
    • Value
    • Cleanliness
    • Service
Thank Canada689
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 April 2022

I recently stayed at the Helena Home 2 Suites with a friend. We originally booked due to the competitive price and convenient location. We were pleasantly surprised by the cleanliness of the common areas and room. The mattress and pillows were very comfortable (the most important thing in a hotel where you stay to SLEEP). And we enjoyed having the kitchenette in the room for a weekend stay. This review would have been 5 stars, but we felt the complimentary breakfast could be improved with more fresh food options over packaged food items. We will gladly stay again, though, and may choose to eat breakfast elsewhere.

Date of stay: April 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton
Thank lorenc193
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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