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Florian
New York City, New York

Poorly maintained and overpriced

2.0 of 5 bubblesReviewed 29 Dec 2023
This hotel could be a great option but it isn’t. The rooms were last renovated in the mid-nineties and it really shows. The furniture look cheap. The outdoor hot tub is very large but the jets don’t work. The staff seems to do the bare minimum. Breakfast starts at 8, which is already kind of late for a ski town, and when we were there it was another 10 minutes late. It wasn’t good either. Overall, not worth $500 a night, especially for a hotel which is in the middle of nowhere.
Date of stay: December 2023
Trip type: Travelled with family
2.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
2.0 of 5 bubblesService
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Reviewed 9 June 2023

Very Dirty, bathrooms moldy, not even a cup for water, no microwave as advertised, no staff, in need of a huge remodel. Website a total misrepresentation . Sits rights on the road with traffic noise all night. So overpriced for experience- go elsewhere.

Date of stay: June 2023
Trip type: Travelled as a couple
Thank mary beth s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 June 2023

The Good - the food. Overall the culinary team did a great job. The Bad - the staff did not have the tools or the training to
Provide great service. Shower leaked and flooded the bathroom with each use. Room sat on the interstate. There is no AC or fans but leaving the window open for some air resulted in no sleep with trucks and cars driving by. Request went unanswered and overlooked. Problems are not fixed. The Ugly - we never once interacted with any member of the team other than the Front Desk Attendant. Management never made an attempt to assist, greet or help us and it is a very small hotel. Maybe a great location for a buyout wedding but not for a transient/tourist guest.

Room tip: Many of the rooms sit right on the Highway. Ask for a southern room off of the road. The hotel has no air conditioning or fans
Date of stay: June 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank robinbY1340NB
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 May 2023 via mobile

After a long day of hiking in Yellowstone, we were looking forward to arriving at this lodge. The reviews were great. Unfortunately, we arrived at the wrong time. The lodge was overrun by a large number of staff working on a movie. We were not greeted promptly. Actually, we were told to get out of the way and be quiet. Then, the front desk clerk was unable to check us in. We waited over 45 minutes. Then, we were unable to move our car close to the room. Of course, our luggage is heavy (packed for a week long trip of hiking at Yellowstone). No one apologized for the inconvenience. Nor, were we notified ahead of time. We would have arrived at another time.
Working in customer service, this is NOT how things are done.
I think what was most disappointing, is that we have planned this trip for a while. Post Covid. It’s been a long 3 years in healthcare.

Room tip: I would call ahead and check to see if they are working on a movie.
Date of stay: May 2023
Trip type: Travelled with family
Thank X3026SHkimb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 March 2023

our room was awesome. The bed was very comfortable. The bathtub and the walk-in shower were amazing. Wood burning fireplace in the bedroom made it extremely cozy. All the staff were very friendly and the continental breakfast was great. There is also a really nice restaurant and bar on property that was really good.

Date of stay: February 2023
Trip type: Travelled as a couple
Thank Sheri B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 February 2023

What a beautiful place to stay! It just far away and close enough to everything you’d want to do! The hot tub was 10/10 the food and drinks were phenomenal! I was a little nervous because I seen some bad reviews before we came but the place was clean the people were friendly and very helpful. The breakfast in the morning was FANTASTIC!! Sure the rooms could use some updating but it was still very cute and cozy. The only negative thing I could say was the bed was a little hard for me but not the worst thing I’ve slept on. Highly recommend this place!!

Date of stay: February 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank M1272NWnicolec
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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