First of all the elevator was broken the entire time I was there so I had to carry my own bags up and down the stairs I was there for six days and my room was never cleaned I even requested my room to be cleaned three times while I was there I had to go get my own clean towels. They were never towels in the pool area so I had to take towels from my room down to the pool and the hot tub jets only worked half the time I did request a manager to call me during my stay and left a note when I left and the manager never bothered to call. This is terrible customer service.