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mbiddi497657
Lubbock, Texas

Would not recommend

1.0 of 5 bubblesReviewed 16 Jun 2023
The hotel charged us twice and after being given the run around for over a week finally said they will not refund either charge. The staff has also been very rude while trying to get this situation remedied. We will not be staying here again.
Date of stay: June 2023
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This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Country Inn & Suites by Radisson, Bozeman, MT, responded to this review
Responded 18 Jun 2023
Thank you for taking the time to share your thoughts. We are disappointed to hear of any billing concerns. For that, we apologize. Please reach out to us offline so that we can find a solution swiftly. We look forward to hearing from you soon.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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13 - 18 of 818 reviews
Reviewed 26 May 2023 via mobile

This hotel was great! They had a nice breakfast each day, an indoor pool area and a nice patio with a fire pit. The rooms were nice and comfortable and the shower was great.

The hotel is right off the highway so it was easy to get to. It wasn’t in the middle of all there was to do in Bozeman but it was easy to get to everything from this location.

Date of stay: May 2023
Trip type: Travelled with friends
Thank Newtraveler83
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Country Inn & Suites by Radisson, Bozeman, MT, responded to this reviewResponded 28 May 2023

We sincerely appreciate your kind words and favorable review. It's great to hear that you enjoyed our breakfast options each day of your stay and that you made the most out of our lovely patio area. We hope you will visit us again if your travels bring you back to the Bozeman area!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2023

Date of stay: May 2023
Trip type: Travelled on business
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Country Inn & Suites by Radisson, Bozeman, MT, responded to this reviewResponded 18 May 2023

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 7 April 2023

Date of stay: April 2023
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Country Inn & Suites by Radisson, Bozeman, MT, responded to this reviewResponded 8 April 2023

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 2 March 2023

Date of stay: February 2023
Trip type: Travelled on business
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Country Inn & Suites by Radisson, Bozeman, MT, responded to this reviewResponded 2 March 2023

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 28 February 2023

SAVE YOUR MONEY! AND DO NOT LEAVE ANYTHING VALUABLE! YOU WILL NEVER GET IT BACK! I have worked for two months with Bryce the Manager and Amanda trying to get a valuable item mailed back to me. They assured me they have it, I have given my credit card for shipping cost, I have been so patient allowing them plenty of time, thanking them beyond measure. I am going to call Corporate next. There are plenty of other incredible hotels I have stayed at close by that I would recommend FAR over this one. Suggestions, Kimpton Armory is exceptionally nice, Hilton Garden Inn, Hampton Inn, & Best Western Plus Grantree.

Date of stay: January 2023
Trip type: Travelled solo
Thank Marcy W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Country Inn & Suites by Radisson, Bozeman, MT, responded to this reviewResponded 1 March 2023

Dear Marcy,
We're sorry to hear about any miscommunication regarding the shipment of your missing item mailed to the hotel. It was disappointing your package arrived well after your arrival. The delay in returning an item shipped to the hotel is not typical of our service, and we ask that you reach out once more so we can properly update you on this matter. We hope your stay with us was a positive one, and we would love to improve your overall perceptions in the future.

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