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Christine S
Wilmington, Delaware

Great Hilton

5.0 of 5 bubblesReviewed 17 Sept 2023
Great location, staff was very friendly and professional. Breakfast was very good too. Very, very clean room. One of the nicest Hilton hotels we have stayed. Taylor at the front desk even texted to make sure we were satisfied with our room.
Date of stay: September 2023
Trip type: Travelled as a couple
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Patrick Morrisey, General Manager at Hilton Garden Inn Bozeman, responded to this review
Responded 18 Sept 2023
Thank you so much!!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (876)
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All reviews nice hotel one night stay definitely stay here again staff was friendly main street downtown bozeman lobby yellowstone clerk
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15 - 20 of 876 reviews
Reviewed 12 September 2023

Nice Clean Hotel and great rooms; They have an on site restaurant and what we had was very good. Nice bar area... nice sitting areas both inside and outside. Would recommend this hotel...great time.

Room tip: Great place to stay; only about a 15 minute drive to the airport..
Date of stay: September 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Harttgirl27
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Patrick Morrisey, General Manager at Hilton Garden Inn Bozeman, responded to this reviewResponded 12 September 2023

Thank you for staying with us!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2023

This is a nice place... total lodge-y feel. The lobby design is so lovely. We just stayed a night, but it was a very good stay. We even had a great meal downtown at a Asian restaurant called 'Sweet Chili'. This town is interesting and a hip mix of rugged MT with a sprinkling of chic stuff. But... it all started with the hotel. There's an outdoor lounging area that you'll have to check out if you go. Would go back to this one.

Date of stay: July 2023
Trip type: Travelled with friends
Thank Gail H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Patrick Morrisey, General Manager at Hilton Garden Inn Bozeman, responded to this reviewResponded 24 July 2023

Thank you for staying with us!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2023

I've stayed here before and I will most likely stay again because its business travel. The prices are crazy in summer when you can go down the road to Livingston and stay for half the price. Easy access to the airport is the reason I stayed. Hotel staff was great. Room was average nothing special.

Date of stay: July 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank jasoncR3763FH
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Patrick Morrisey, General Manager at Hilton Garden Inn Bozeman, responded to this reviewResponded 20 July 2023

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2023

Watch Out! If you need a room and have no reservation, they will over charge you. I was quoted $176.00 and at check-out was charged $270.66. Get the quote in writing, will not make that mistake again!

Date of stay: July 2023
Trip type: Travelled with family
Thank isha h
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Patrick Morrisey, General Manager at Hilton Garden Inn Bozeman, responded to this reviewResponded 14 July 2023

Thank you for staying with us. We are sorry about any confusion regarding the miliary/government traveller rate you asked for and we were able to accommodate; despite you not having an advance reservation. The per diem for Gallatin County, which is set by the GSA, is $279 this time of year. Given his is about half of the current in season rates being charged throughout the Bozeman market, we are quite surprised this heavily discounted rate upset you. We do encourage all guests to make advance reservations to avoid any confusion or have any availability issues at check in.

Please feel free to contact us directly should you have any additional question or concerns.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2023

High cost for services we received. If you don’t mind dirty rooms and elevators you can’t use- this is the place for you! This was not an enjoyable experience. I have been Hilton Honors since around 2009 and felt they don’t offer anything special anymore.

Date of stay: June 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank bharvey1318
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Patrick Morrisey, General Manager at Hilton Garden Inn Bozeman, responded to this reviewResponded 1 July 2023

Dear Mr. Harvey:

Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. We are a bit confused by your statement regarding our elevators as though one was being worked on during your stay - the second was operating and used frequently by the other guests in the hotel.

Your comments will help us as we continually work to improve our guest experience. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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