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Lisa F

Nice hotel

4.0 of 5 bubblesReviewed 2 Jul 2021
Very friendly staff. Room was clean. Quiet. Great view of the mountains. Good hot and cold breakfast selections. Nice pool. Easy interstate access. A short distance from shopping and restaurants. Nice town to visit.
Date of stay: June 2021
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
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Reviews (355)
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All reviews waffles frontage road cold cereal king room hotel breakfast no elevator would stay here again hot tub first floor staff was friendly bed was comfortable downtown bozeman lobby interstate yellowstone
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19 - 24 of 355 reviews
Reviewed 1 July 2021

Arrived at 11:30pm with reservation (having informed them through Booking.com that we would be coming in late) and told "no reservation," then "reservation canceled" by Booking.com. No available rooms. Talked with manager who claimed that "the boss" put a 6pm hold on the reservation, tried to reach us by phone (untrue; we were on a plane anyway), canceled our reservation and then rented the room to someone else for a much higher price than what we had reserved the room for. Unscrupulous management - if you reserve with them, you may or may not get a room, depending on whether "the boss" can make more money by "canceling" your reservation!

Date of stay: June 2021
    • Service
Thank Allen D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 May 2021

Easy freeway access, clean rooms, friendly staff. Better than most chains at a similar price. Ask for an upper level room facing the actual mountains. Nice big indoor pool which kids will love. A little out of town.

Room tip: Upper Level - Facing Mountains
Date of stay: May 2021
    • Location
    • Rooms
    • Service
Thank Jeff W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 October 2020

My husband and I stayed at this hotel for 5 nights and we will not be back. The room was a little outdated but was fine enough and the best part of our stay was the friendly house keeper. She talked to us every day as we left the hotel and made sure to get us anything we needed.

The hotel was under renovations when we arrived. They were getting new carpet, which is great for them, however, after a long two days of driving just to reach our destination we were looking forward to sleeping in. That wasn’t possible due to their renovation process starting at 8 in the morning. On the third night that we were there the fire alarm went off at about 10:50 pm and we had to evacuate the building for about 45 minutes. Needless to say, being woken from a deep sleep was not an enjoyable experience. No one ever told us we could return to our rooms, we only went back when we saw other people returning to theirs. We never were told anything about the incident and weren’t even given an apology for the inconvenience. Then on the last night we were there we wanted to go to bed early because we had a long day of driving ahead of us the next morning. The construction crew worked on the room directly above ours until 8:30 pm. I even called the front desk to find out what time the workers would stop working and was told usually around 8. 8:30 is way too late for anyone to be working on a hotel when you have weary travelers who just need a good nights rest. When I checked out the next morning I wasn’t asked how my stay was or anything of the sort. I was quite disappointed in this hotel, as all the reviews I had read talked about how quiet it was. We definitely will not be staying here on our next visit to Bozeman. Such a disappointment!!

Date of stay: October 2020
Trip type: Travelled as a couple
3  Thank Heat-Port
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 September 2020

Not a great location. Only one restaurant within walking distance but it was very good.
No elevator to 2nd floor but staff offered to carry suit cases up stairs.
Very quiet and very clean.
Bag breakfast hardly worth the effort.

Date of stay: September 2020
    • Sleep Quality
    • Cleanliness
    • Service
Thank John83814
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 September 2020 via mobile

The room was nice and we’ve stayed here before. But this time the light and the fan didn’t work in the bathroom the next morning. At 5:00 in the morning maintenance isn’t there to fix it and we wanted to take our showers and leave. Reported problem to front desk.

Date of stay: September 2020
Trip type: Travelled as a couple
Thank BeverlyL399
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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