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jjjbbb
Australia

Great Location & Very comfortable

5.0 of 5 bubblesReviewed 4 weeks ago
Great place to stay in Moab. Clean & comfortable. Great included breakfast. Nice pool. All around enjoyed. Easy to get to Arches from location - and easy to drive into the town of Moab. Used the pool and enjoyed the spacious room. Recommend for families
Date of stay: September 2024
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Bates, Guest Services / Front Office at SpringHill Suites Bozeman, responded to this review
Responded 3 weeks ago
Dear jjjbbb,

Thank you for your kind review! We're pleased to hear you enjoyed your stay!

We can't wait to see you again!

The SpringHill Suites Bozeman Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (682)
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All reviews walk in closet conference room nicest hotel nice property large bathroom sitting area great stay enjoyed our stay exercise room pool and hot tub would definitely stay here again rooms are clean road trip bozeman area convenient location staff was friendly easy access
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Reviewed 28 September 2024 via mobile

As part of a family roadtrip we stayed at 3 different Spring Hill suites and this one was hands down the best. The building feels new and everything was spotless. The breakfast was a higher quality than other SHS.

Ryan Bates the assistant GM was phenomenal!

Date of stay: August 2024
Trip type: Travelled with family
Thank Kimberly S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Bates, Guest Services / Front Office at SpringHill Suites Bozeman, responded to this reviewResponded 3 weeks ago

Dear Kimberly S,

Thank you for your kind review! We're beyond pleased to hear that you found our hotel clean, comfortable, and welcoming.

We can't wait to see you again!

The SpringHill Suites Bozeman Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 September 2024

The hotel staff were incredibly kind and helpful. They made sure our rooms were together and accommodated an early check-in. We had small kids which was not a problem.

The breakfast had a good selection of options. We also used the pool and it did not disappoint.

Date of stay: September 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Navigator17936901487
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Bates, Guest Services / Front Office at SpringHill Suites Bozeman, responded to this reviewResponded 3 weeks ago

Dear Navigator17936901487,

Thank you for your kind review! We're beyond pleased to hear your found our hotel welcoming, comfortable, and clean.

We can't wait to see you again!

The SpringHill Suites Bozeman Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2024

Great staff and a great motel.
The suite was very spacious, well laid out and immaculately clean. The bed was very comfortable and the pillows were the best.
Very east check in and the late check out and a hot breakfast was a great start for the day.

Date of stay: September 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Michael J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Bates, Guest Services / Front Office at SpringHill Suites Bozeman, responded to this reviewResponded 3 weeks ago

Dear mikejesr,

Thank you for your kind review! We're beyond pleased to hear you found our hotel clean, comfortable, and welcoming.

We can't wait to see you again!

The SpringHill Suites Bozeman Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2024

I was travelling with family to Yellowstone and stayed here in Bozeman for one night.. the staff were really friendly and easy to deal with.. the rooms are clean and updated.. breakfast was really good with lot of options .. nothing more you can ask for..

Date of stay: September 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SNeela
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Bates, Guest Services / Front Office at SpringHill Suites Bozeman, responded to this reviewResponded 3 weeks ago

Dear SNeela,

Thank you for your kind review! We're beyond pleased to hear you found our hotel welcoming, comfortable, and clean during your stay.

We can't wait to see you again!

The SpringHill Suites Bozeman Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2024

The check in was supposed to be easy , it wasn't. I made the reservation for my daughter and her boyfriend. My daughter is in the military, the military rate was applied. I called the resevation desk at the hotel. I was told to use moble check in so my card on file would be used. When she arrived she had to use her boyfriends credit card, and was charged $300 more. My husband called the manager, he charged our card and credited back the boyfriends.

Date of stay: September 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Hanolan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Bates, Guest Services / Front Office at SpringHill Suites Bozeman, responded to this reviewResponded 26 September 2024

Dear Hanolan,

Thank you for your review!

We understand how inconvenient your billing issues must have been for you and your family and I apologize that this was the case. As I mentioned to your daughter and your husband, mobile check-in was not completed for this reservation prior to arrival. To ensure that we're minimizing credit card fraud, we cannot use any card that isn't physically at the hotel unless prior written authorization is given by the cardholder. As this was not the case, we took a card physically in our machines but resolved the issue later with your husband before the guests checked out. These processes are in compliance with the standards set by both the payment card industry (PCI) and Marriott. Again, I apologize that this created such an inconvenience for you and your family.

We would love to see you and your family again the next time you're in Bozeman.

The SpringHill Suites Bozeman Team

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