Why do the need to charge $12/day for parking? It was not listed as a charge when I booked. Very disappointed in Marriott.
There is plenty of parking in a wide open area. Why charge for parking? This is NOT an urban location or parking garage. I don’t understand. Also you should list fee at booking.
Dear N2758JXgeorgew,
Thank you for your review! We appreciate your concern regarding the parking fee and I apologize that this affected your stay. After we discussed this, I verified all booking sites to ensure that our parking fee is listed on them. We also verified that the parking fee is listed in your confirmation email sent after booking.
Our hotel prioritizes the safety of our guests both inside and outside the hotel. Unfortunately, Bozeman has seen a dramatic increase in urban camping and homelessness which can create unsavory situations for our guests. By charging for parking, our hotel has increased its monitoring efforts. We're happy to state that since this parking fee has been introduced, we've successfully reduced the impact of such a situation on our guests.
We hope to see you again!
The SpringHill Suites Bozeman Team
This hotel was way too nice than l imagined. I loved the décor and how clean the rooms and the Hotel was in general. The front desk staff (one of them l think his name is Matt) was polite and super helpful. I will definitely be utilizing this hotel on my next trip to Bozeman.
Dear lsiaz393,
Thank you for your kind review! We're beyond pleased to hear you enjoyed your stay with us. I'll make sure to pass on your comments about Matt so we can celebrate the service they provided.
We can't wait to see you again soon!
The SpringHill Suites Bozeman Team
The staff at SpringHill Suites is highlight, known for being friendly, professional, and always willing to go the extra mile to make guests feel welcome. The hotel’s location is usually convenient, whether you're in town for business or leisure, with easy access to local attractions, restaurants, and shopping areas.
Dear GoPlaces00972473110,
Thank you for your kind review! We're beyond pleased to hear you found our hotel welcoming, comfortable, and convenient. Our team strives to provide the best service possible for our guests in Bozeman and we're pleased to hear you received such service.
We can't wait to see you again!
The SpringHill Suites Bozeman Team
Our family of 5 stayed at SpringHill Suites in Bozeman for 1 night prior to flying home from a trip at Yellowstone. Very pleasantly surprised by the high quality beds and bedding, spotless large, modern bathroom and overall amount of space for 5 adults. We had 2 queen beds and a queen pull out couch that was separated by a petition. Very pretty lobby, pool and hot tub were great, and breakfast was fine (for an included buffet breakfast!). Special thanks to Austin at the front desk who checked us in and gave us restaurant ideas. Such a nice guy!
Dear 979cathyf,
Thank you for your kind review! We're beyond pleased to hear that you found our hotel welcoming, comfortable, convenient, and clean. We'll make sure to pass on your wonderful comments about our front desk agent Austin!
We can't wait to see you again!
The SpringHill Suites Bozeman Team
Great location in Bozeman, Montana. Scenic mountain views. Nice property. scenic mountain views from the room on the fourth floor. Clean rooms, very friendly staff. I highly recommend this property for both business and leisure customers.
Dear bv933,
Thank you for your kind review! We're beyond pleased to hear you found our hotel welcoming, comfortable, clean and convenient.
We can't wait to share our beautiful view of the Bridger Mountains with you again!
The SpringHill Suites Bozeman Team
