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Catspanks
Boise, Idaho

Review of Springhill Suites

4.0 of 5 bubblesReviewed 31 Aug 2024
This is a very new, very clean and very expensive hotel located several miles from the downtown area. In addition to the nightly rate, an additional $12. Is added for outdoor parking. The breakfast area offers very little fresh fruit and there does not seem to be an employee available to remove dishes, to refill items or keep the area tidy.
Date of stay: August 2024
Trip type: Travelled as a couple
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Ryan Bates, Guest Services / Front Office at SpringHill Suites Bozeman, responded to this review
Responded 1 Sept 2024
Dear Catspanks,

Thank you for your review! We're pleased to hear that you enjoyed your stay. I've passed your feedback regarding our breakfast to our team so that we can improve upon this service.

We hope to see you again!

The SpringHill Suites Bozeman Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 31 August 2024

This is a very clean and spacious hotel in great location. The sitting area was large as was the bathroom area. It worked out great for us because it is less than 15 minutes to the airport. It is a little pricey but I felt it was totally worth. The breakfast that is included was also very good with a lot of options.

Date of stay: August 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Diane T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Bates, Guest Services / Front Office at SpringHill Suites Bozeman, responded to this reviewResponded 31 August 2024

Dear 259dianet,

Thank you for your kind review! We're beyond pleased to hear you found our hotel spacious, clean, comfortable, and valuable.

We can't wait to see you again!

The SpringHill Suites Bozeman Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2024

The rooms are clean and nicely designed. The staff is very friendly and helpful. The hotel is kept clean and is nicely designed. However, The AC was “set” so that it stayed at 71 at night. It would not go up or down. I need to sleep in a cold room, so I did not sleep at all the 1st night. I complained the 2nd night and they brought me a fan. Then, magically, when the night manager came on, I was able to lower the thermostat to 68. The morning food and coffee was kept full and hot. The food tasted average. So I stuck with the oatmeal. Overall, I recommend this hotel, but would be aware of these things.

Room tip: Not sure if they allow pets, but there definitely was a dog in our hallway.
Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Adventurer749079
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Bates, Guest Services / Front Office at SpringHill Suites Bozeman, responded to this reviewResponded 31 August 2024

Dear Adventurer749079,

Thank you for your kind review. I absolutely understand your concerns regarding the thermostat in your room. Our hotel does not set limits on our HVAC thermostats as we understand how important it is for our guests to be at a comfortable temperature in their rooms. I sincerely apologize that there was some issues with setting the temperature in your room. I've passed along this feedback to our engineering and desk teams so that we can ensure we're providing the best possible experience for our guests.

We hope to see you the next time you're in Bozeman!

The SpringHill Suites Bozeman Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2024

The hotel was clean and quiet and the staff was friendly and helpful. The breakfast was great for a hotel continental and as parents of MSU students, the location was convenient to Downtown, campus, and the airport. Would definitely stay again!

Date of stay: August 2024
Trip type: Travelled with family
Thank Heide G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Bates, Guest Services / Front Office at SpringHill Suites Bozeman, responded to this reviewResponded 31 August 2024

Dear heideg320,

Thank you for your kind review! We're pleased to hear you found our hotel welcoming, convenient, clean, and comfortable during your stay.

We can't wait to see you again!

The SpringHill Suites Bozeman Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2024

Excellent hotel midway between Bozeman and BZN Airport.
Staff was welcoming. Complimentary breakfast was quite good.
The room was clean and well maintained.
Landscaping was well done.
There was plenty of parking.
There is also easy access to I-90.

Date of stay: August 2024
Trip type: Travelled as a couple
Thank Bernard M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Bates, Guest Services / Front Office at SpringHill Suites Bozeman, responded to this reviewResponded 31 August 2024

Dear mcdonnell2015,

Thank you for your kind review! We're beyond pleased to hear you found our hotel welcoming, convenient, clean, and comfortable during your stay.

We can't wait to see you again!

The SpringHill Suites Bozeman Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2024

Quick visit to Bozeman to visit my student at MSU.
My stay at the Springhill Suites was truly excellent. Location was very convenient to all that Bozeman has to offer.
The room was large, comfortable and well-equipped.
Staff was friendly and professional. Morning continental breakfast was excellent, and coffee availability all day long was greatly appreciated.
I will definitely be back.

Date of stay: August 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jayhU4241CA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Bates, Guest Services / Front Office at SpringHill Suites Bozeman, responded to this reviewResponded 31 August 2024

Dear jayU4241CA,

Thank you for your kind review! We're beyond pleased to hear you found our hotel welcoming, comfortable, convenient and clean during your stay.

We can't wait to see you again the next time you're in Bozeman!!

The SpringHill Suites Bozeman Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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