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Bernard M
Amelia Island, Florida

Excellent hotel

5.0 of 5 bubblesReviewed 30 Aug 2024
Excellent hotel midway between Bozeman and BZN Airport.
Staff was welcoming. Complimentary breakfast was quite good.
The room was clean and well maintained.
Landscaping was well done.
There was plenty of parking.
There is also easy access to I-90.
Date of stay: August 2024
Trip type: Travelled as a couple
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Ryan Bates, Guest Services / Front Office at SpringHill Suites Bozeman, responded to this review
Responded 30 Aug 2024
Dear mcdonnell2015,

Thank you for your kind review! We're beyond pleased to hear you found our hotel welcoming, convenient, clean, and comfortable during your stay.

We can't wait to see you again!

The SpringHill Suites Bozeman Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (693)
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Reviewed 31 August 2024

Quick visit to Bozeman to visit my student at MSU.
My stay at the Springhill Suites was truly excellent. Location was very convenient to all that Bozeman has to offer.
The room was large, comfortable and well-equipped.
Staff was friendly and professional. Morning continental breakfast was excellent, and coffee availability all day long was greatly appreciated.
I will definitely be back.

Date of stay: August 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jayhU4241CA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Bates, Guest Services / Front Office at SpringHill Suites Bozeman, responded to this reviewResponded 31 August 2024

Dear jayU4241CA,

Thank you for your kind review! We're beyond pleased to hear you found our hotel welcoming, comfortable, convenient and clean during your stay.

We can't wait to see you again the next time you're in Bozeman!!

The SpringHill Suites Bozeman Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2024

Very nice, new hotel centrally located around everything in Bozeman. Rooms are very spacious and the beds are super comfy. I knock it down one star as we had an issue during our stay regarding housekeeping service, but Ryan and Austin could not have been more professional in handling it.

Date of stay: August 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank alexrP2529MN
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Bates, Guest Services / Front Office at SpringHill Suites Bozeman, responded to this reviewResponded 31 August 2024

Dear alexrP2529MN,

Thank you for your review! We're pleased you found our hotel convenient, comfortable, and welcoming during your stay. I apologize for your issues with housekeeping services during your stay. I've shared your feedback with our team so that we can improve upon this aspect of our service.

We can't wait to see you again so we can show you the experience our team strives to provide.

The SpringHill Suites Bozeman Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2024

We stayed here 2 different times. First time was ok. Second time was not good. We tried to checkin early but no king beds were available. Staff suggested we could go to Courtyard to checkin early. When we did that, they did not have any king beds available so we went back to our original plan. When we checked in later and went to our room, we found that it was 2 queens though I reserved a king bed. Staff said there were no kings available but made no offer to make any allowances. I made reservations 2 months in advance. Also, hot water took over 10-15 minutes to get hot.

Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Flyer61919574264
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Bates, Guest Services / Front Office at SpringHill Suites Bozeman, responded to this reviewResponded 31 August 2024

Dear Flyer61919574264.

Thank you for your review! I understand how frustrating not getting a king bed must have been for you. I assure you that this is not our standard, and I'm sorry that this was your experience. I have shared your feedback with our team so we can review this and improve.

We hope to welcome you again!

The SpringHill Suites Bozeman Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2024

The property is updated and very clean. The shower is spacious and the water flow is good. The buffet breakfast is very nice. The staff are super friendly and helpful, with one exception (a front desk clerk who was somewhat robotic, but competent nevertheless). I would definitely stay there again and I highly recommend it.

Date of stay: August 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank arthurwashington1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Bates, Guest Services / Front Office at SpringHill Suites Bozeman, responded to this reviewResponded 27 August 2024

Dear arthurwashington1,

Thank you for your kind review! We're beyond pleased to hear that you enjoyed your stay with us.

We can't wait to see you again!

The SpringHill Suites Bozeman Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2024 via mobile

Very nice, new hotel convenient to everything Bozeman has to offer. The staff was friendly, rooms were comfy, clean and spacious. Morning breakfast was average. Only negative was the added fee for parking. The property isn’t downtown or in an area with high parking demand so this fee seems superfluous.

We will definitely staff here again when we visit Bozeman.

Date of stay: August 2024
Trip type: Travelled with family
Thank Richard N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Bates, Guest Services / Front Office at SpringHill Suites Bozeman, responded to this reviewResponded 27 August 2024

Dear Richard N,

Thank you for your kind review! We're pleased to hear you found our hotel welcoming, comfortable, clean, and accommodating during your Bozeman adventure. I understand your concerns regarding our parking fee. Unfortunately, we've had to increase our monitoring efforts due to an increase of homelessness and urban camping in the area. The parking fee addresses the additional labor cost necessary to ensure a safe environment for our guests.

We hope to see you again!

The SpringHill Suites Bozeman Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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