Very nice, new hotel centrally located around everything in Bozeman. Rooms are very spacious and the beds are super comfy. I knock it down one star as we had an issue during our stay regarding housekeeping service, but Ryan and Austin could not have been more professional in handling it.
Dear alexrP2529MN,
Thank you for your review! We're pleased you found our hotel convenient, comfortable, and welcoming during your stay. I apologize for your issues with housekeeping services during your stay. I've shared your feedback with our team so that we can improve upon this aspect of our service.
We can't wait to see you again so we can show you the experience our team strives to provide.
The SpringHill Suites Bozeman Team
We stayed here 2 different times. First time was ok. Second time was not good. We tried to checkin early but no king beds were available. Staff suggested we could go to Courtyard to checkin early. When we did that, they did not have any king beds available so we went back to our original plan. When we checked in later and went to our room, we found that it was 2 queens though I reserved a king bed. Staff said there were no kings available but made no offer to make any allowances. I made reservations 2 months in advance. Also, hot water took over 10-15 minutes to get hot.
Dear Flyer61919574264.
Thank you for your review! I understand how frustrating not getting a king bed must have been for you. I assure you that this is not our standard, and I'm sorry that this was your experience. I have shared your feedback with our team so we can review this and improve.
We hope to welcome you again!
The SpringHill Suites Bozeman Team
The property is updated and very clean. The shower is spacious and the water flow is good. The buffet breakfast is very nice. The staff are super friendly and helpful, with one exception (a front desk clerk who was somewhat robotic, but competent nevertheless). I would definitely stay there again and I highly recommend it.
Dear arthurwashington1,
Thank you for your kind review! We're beyond pleased to hear that you enjoyed your stay with us.
We can't wait to see you again!
The SpringHill Suites Bozeman Team
Very nice, new hotel convenient to everything Bozeman has to offer. The staff was friendly, rooms were comfy, clean and spacious. Morning breakfast was average. Only negative was the added fee for parking. The property isn’t downtown or in an area with high parking demand so this fee seems superfluous.
We will definitely staff here again when we visit Bozeman.
Dear Richard N,
Thank you for your kind review! We're pleased to hear you found our hotel welcoming, comfortable, clean, and accommodating during your Bozeman adventure. I understand your concerns regarding our parking fee. Unfortunately, we've had to increase our monitoring efforts due to an increase of homelessness and urban camping in the area. The parking fee addresses the additional labor cost necessary to ensure a safe environment for our guests.
We hope to see you again!
The SpringHill Suites Bozeman Team
Great location and friendly service! We came to Bozeman for work and had an awesome experience in their hotel bar.Great food and service. The location was great, nice and close to the highway and close to downtown as well.!!!!!!!!!!!!!!!!
Dear Y8664VKmattc,
Thank you for your kind review! We're pleased to hear you enjoyed our hotel and bar, We'll make sure to pass on your comments to Ren.
We can't wait to see you again!
The SpringHill Suites Bozeman Team
