Name: Comfy, Clean, Kind & knowledgeable Staff!
Item: Springhill Suites Bozeman
Rating: 5
Author: Jedidiah S

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All reviews walk in closet conference room nicest hotel nice property large bathroom sitting area great stay enjoyed our stay exercise room pool and hot tub would definitely stay here again rooms are clean road trip bozeman area convenient location staff was friendly easy access

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696todds

Huntington Beach, California

3487

Reviewed 23 June 2024

Nice staff but no room safe and poor sound proofing.

I stayed at this hotel for 5 nights in June. The staff is very friendly and rooms are nice. However there are no safes in the room. This made me feel overly conscious of my valuables and electronics. I'm sure they have a safety deposit box at reception, but that's not convenient when you need access to things various times of the day/night. Also I could hear every footstep above me from the ceiling on the upper floor. The footsteps were very loud. If you stay here I'd recommend the top floor. Again the staff was very nice, but i would not stay here again due to these issues . Have stayed at other hotels in Bozeman and never had these issues.

Date of stay: June 2024

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear 696todds,

Thank you for your kind review.

The safety of our guests is the upmost importance and I apologize that you did not feel very comfortable with the lack of a safe in the room. Our hotel offers complimentary use of safety deposit boxes for guests but I understand that this is not the most convenient option for some guests.

I understand how disappointing it must have been to be disturbed by footsteps above you. Our hotel attempts to mitigate this by offering carpeting in the room, but sometimes this is not enough. In any case, our team is always willing to assist with noise complaints to ensure all of our guests are comfortable during their stay.

We would love to see you again so we can ensure you receive the experience our hotel is known for.

Sincerely,

The SpringHill Suites Bozeman Team

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Sarita2

Columbia, South Carolina

7082

Reviewed 15 June 2024 via mobile

Functional hotel in Bozeman

Functional hotel with large room. However I was not happy that we had request housekeeping each day but enough toiletries were not provided for 3 people. Water pressure in the shower is not goid and breakfast is average. However the reception staff was helpful.

Date of stay: June 2024

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Sarita2,

Thank you for your feedback regarding your stay. Our hotel strives to provide the best possible experience for our guests. It seems that we missed the mark during your stay.

We understand your frustrations with our current housekeeping system. Our hotel understands how important privacy is to our guests. Because of this, we've implemented an every-other day housekeeping schedule for our guests. However, we understand that this may not be accommodating to all guests so we are very flexible with providing more or less housekeeping services. I apologize that this was not communicated to you by our team.

I have passed on your feedback regarding the water pressure in your room to our engineering team so we can investigate the issue. Thank you for bringing it to our attention.

We would absolutely love another chance to provide the exemplary experience we're known for.

Sincerely,
The SpringHill Suites Bozeman Team

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Joan F

Venice, Florida

167250

Reviewed 12 June 2024

Best of the Best

This hotel is exceptional. Convenient location, very friendly staff, delicious breakfast. The room was clean and spacious. I can’t think of a complaint no matter how hard I try. Not wild about parking fee, but understand it. Wish there were more such accommodations.

Date of stay: June 2024

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Dear JeanneFleur63,

Thank you for providing feedback regarding your stay. We're pleased to hear you found our hotel clean, comfortable, convenient and welcoming during your stay.

We can't wait to see you again!

Sincerely,
The SpringHill Suites Bozeman Team

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Janice H

4

Reviewed 30 May 2024

An in the road stop that was excellent

The accommodations were clean and fresh. The staff was very friendly and efficient. Particular shout out to Austin at the front desk for helping us when we checked in. We needed extra towels and blankets and they were easily acquired. Overall, a fantastic day and would highly recommend this property if you are in the area.

Room tip: Check rates even after you book. Might have been able to get a lower rate. I missed my window to make a change. But that was on me

Date of stay: May 2024

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Dear K7011UHjaniceh,

Thank you for your kind review! We're pleased to hear you found our hotel welcoming, comfortable, convenient, and clean during your stay.

We can't wait to see you again!

Sincerely,
The SpringHill Suites Bozeman Team

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MikeEbert142

Tampa, Florida

245187

Reviewed 26 May 2024 via mobile

Great choice. Nice rooms, good staff.

Clean rooms, nice beds, spacious rooms and bathrooms, seems pretty new with everything in great working condition. Staff were friendly and helpful. Breakfast was decent with a typical fare of hotel breakfast offerings. We stayed as part of a tour group, which the hotel staff did a great job accommodating.

Room tip: Not walkable to downtown or restaurants. There is a grocery store within a 10 minute walk.

Date of stay: May 2024

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear MikeEbert142,

Thank you for your kind review! We're pleased to hear you enjoyed your stay with us,

We can't wait to see you again!

The SpringHill Suites Bozeman Team

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