Functional hotel with large room. However I was not happy that we had request housekeeping each day but enough toiletries were not provided for 3 people. Water pressure in the shower is not goid and breakfast is average. However the reception staff was helpful.
Dear Sarita2,
Thank you for your feedback regarding your stay. Our hotel strives to provide the best possible experience for our guests. It seems that we missed the mark during your stay.
We understand your frustrations with our current housekeeping system. Our hotel understands how important privacy is to our guests. Because of this, we've implemented an every-other day housekeeping schedule for our guests. However, we understand that this may not be accommodating to all guests so we are very flexible with providing more or less housekeeping services. I apologize that this was not communicated to you by our team.
I have passed on your feedback regarding the water pressure in your room to our engineering team so we can investigate the issue. Thank you for bringing it to our attention.
We would absolutely love another chance to provide the exemplary experience we're known for.
Sincerely,
The SpringHill Suites Bozeman Team
This hotel is exceptional. Convenient location, very friendly staff, delicious breakfast. The room was clean and spacious. I can’t think of a complaint no matter how hard I try. Not wild about parking fee, but understand it. Wish there were more such accommodations.
Dear JeanneFleur63,
Thank you for providing feedback regarding your stay. We're pleased to hear you found our hotel clean, comfortable, convenient and welcoming during your stay.
We can't wait to see you again!
Sincerely,
The SpringHill Suites Bozeman Team
The accommodations were clean and fresh. The staff was very friendly and efficient. Particular shout out to Austin at the front desk for helping us when we checked in. We needed extra towels and blankets and they were easily acquired. Overall, a fantastic day and would highly recommend this property if you are in the area.
Dear K7011UHjaniceh,
Thank you for your kind review! We're pleased to hear you found our hotel welcoming, comfortable, convenient, and clean during your stay.
We can't wait to see you again!
Sincerely,
The SpringHill Suites Bozeman Team
Clean rooms, nice beds, spacious rooms and bathrooms, seems pretty new with everything in great working condition. Staff were friendly and helpful. Breakfast was decent with a typical fare of hotel breakfast offerings. We stayed as part of a tour group, which the hotel staff did a great job accommodating.
Dear MikeEbert142,
Thank you for your kind review! We're pleased to hear you enjoyed your stay with us,
We can't wait to see you again!
The SpringHill Suites Bozeman Team
The team was fantastic and I felt very welcomed. Ryan gave me an upgrade at check-in. It was great to sit at the bar after a long day and have a plate of hot wings and a glass of wine. The bartender Kennedy was amazing and provided great service all night.
Dear 509gabew,
Thank you for your kind review! We're pleased to hear you enjoyed your stay with us.
We can't wait to see you again soon!
-The SpringHill Suites Bozeman Team
