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Helen kennedy

Disgusting

Review of The Vegas Hotel
1.0 of 5 bubblesReviewed 25 Aug 2020
We booked this hotel thru booking.com,it had a 7 1/2 rating,the problems started with a room key that didn’t work,a new key had to be made,when we finally got into the room the tv didn’t work,Jacob took us to another room,when he opened the door the room had never been cleaned,so back to the old room,we received a 20 dollar discount because of the tv,grateful for that,as the nite went on we discovered the air conditioning didn’t work,blew warm air,there was crap all over the bed,along with someone’s hair ties,no toilet paper,and just disgusting filth,how this got a 7 rating I will never know,don’t be deceived by that.its also in a seedy area,Jacob was great tho,I wouldn’t stay here again even if the rooms were free.the owners of this property should be ashamed of themselves.
Date of stay: August 2020
Room Tip: I’d be surprised if there were any good rooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
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13 - 18 of 104 reviews
Reviewed 13 August 2020

This hotel features huge clean rooms that accommodate 2 comfy king-size beds (with kingsize pillows) with space leftover and other amenities that defy the low room rate. But the best thing about it is the staff. I have traveled the country extensively for business and never met the customer service excellence that the Vegas Hotel provides every day.

Date of stay: August 2020
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank GiftedScripter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 July 2020

David was nothing but helpful and kind the entire experience. 10/10 would recommend staying here! David continued to discount us and help us out through the entire experience. He continued to discount our room to ease the process of checking in.

Date of stay: July 2020
Trip type: Travelled with friends
Thank 735autumnt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 July 2020

Rooms were fair,, no coffee in rooms, outdated , Casio was closed at 7:30p, no breakfast, walls were thin, people kelp us up banging all nite,,,,room service phones didn’t work,
We were on vacation stayed there before our flight that morning, it wasn’t a convenient place to get rest and a quick bite to eat,,, it was a busy place all nite

Date of stay: July 2020
Trip type: Travelled as a couple
Thank Q7824ZUteresap
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 July 2020 via mobile

Bed was so noisy, you roll over or sit on it and it made a loud crunching noise. No coffee maker, refrigerator didn't work, tub didn't drain, carpet so filthy I wasn't sure I wanted to take shoes off and air conditioner filter needs changing. Pool was closed, restaurant and bar closed, and no complimentary breakfast due to Covid19, but casino was open until 8. I regret this choice.

Date of stay: July 2020
Trip type: Travelled as a couple
Thank beckyo574
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 March 2020 via mobile

I cannot day enough good about this place! Clean great excellent staff and amazing food service in the morning! Truly recommend this place to all. My daughter and I moving across the country to the east coast, we passed through and found it. Great price comfy beds and pillows, great staff and good food.

Date of stay: February 2020
Trip type: Travelled with family
Thank Q4957BZtammyl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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