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elwalton
San Diego, California

ABSOLUTE BEST HOTEL IN MONTANA!

5.0 of 5 bubblesReviewed 26 Jun 2021
This was our second visit to the amazing Residence Inn Big Sky/The Wilson Hotel. The first time was in July, 2019, shortly after the hotel opened. Mandy Hotovy, the GM, opened the property and remembered me from our last stay! What a beautiful person, inside and out! Mandy is the friendliest, happiest GM I have ever met, and obviously knows how to run this splendid resort. All we saw were smiling faces from staff and guests! Frank King, the assistant GM, is a wonderful, accommodating person as well. And Dylan at the front desk was so courteous and relatable, providing such personal attention and making us feel like we owned the hotel! The rooms are spacious with amazing mountain views, and the entire property is exceptionally clean, within walking distance to all the great restaurants and shops in the town center, and Ousel Falls, the best hike in Big Sky. We wish to thank the entire staff at The Wilson Hotel for their incredible hospitality and look forward to our next visit!
Date of stay: June 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Tim Oliphant, Guest Services / Front Office at Residence Inn by Marriott Big Sky/The Wilson Hotel, responded to this review
Responded 27 Jun 2021
Dear Elwalton,

We are absolutely thrilled that you enjoyed your second stay with us! Thank you for taking the time to share your experience with us and we appreciate all of the kind words said about our staff here at The Wilson Hotel. Mandy sure is a fantastic leader and we could not be more blessed to have her here. It is our goal to leave a lasting impression with every guest, so we are happy that we could achieve that during your stay. Safe travels, and we look forward to welcoming you back in the future!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (235)
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Traveller rating
186
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All reviews hot tub front desk beautiful hotel whiskey bar game room grocery store fantastic stay walking distance stayed here for one night the hotel staff stayed longer would definitely stay here again staff was very friendly and helpful ousel falls included breakfast easy access bozeman airport
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Reviewed 27 June 2021

We had an absolute wonderful time at this hotel. I have never written a review before but loved this place so much I just had to. There is a playground / grassy area right next to the hotel which was great for our 3 year old. The pool is so nice and the Copper restaurant on site was so yummy. There are also other shops and restaurants within walking distance. It was a perfect landing spot after our daily adventures. Will definately be dreaming about when we can come back to beautiful Big Sky.

Date of stay: June 2021
Trip type: Travelled with family
Thank Leonics
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tim Oliphant, Guest Services / Front Office at Residence Inn by Marriott Big Sky/The Wilson Hotel, responded to this reviewResponded 28 June 2021

Dear Leonics,

First and foremost, we are truly honored to receive your first ever review! We appreciate you for taking the time to share your impressions with us and with the community. We are also happy to hear that you were able to enjoy the town center area, as well as the Copper restaurant. From all of us here at The Wilson Hotel, we wish you safe travels and we are looking forward to your next stay!

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Reviewed 12 June 2021 via mobile

This was such a great experience. We traveled with another couple and shared a two bedroom suite. It is a great location with plenary of restaurants and shopping within walking distance. The best part of the stay was the staff. They were completely awesome!!! I travel 2-3 days a week for work and have stayed in hundreds of hotels……and this staff was exceptional. We had a blast. Can’t say enough.

Date of stay: June 2021
Trip type: Travelled with friends
1  Thank bc526
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tim Oliphant, Guest Services / Front Office at Residence Inn by Marriott Big Sky/The Wilson Hotel, responded to this reviewResponded 25 June 2021

Dear bc526,

Thank you so much for leaving such a wonderful review. We value feedback, and love to hear that our team was the best part of your stay! Thank you again for staying with us and we can't wait to welcome you back soon!

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Reviewed 27 May 2021

This is a follow-up visit from last summer. This may be the best Residence Inn anywhere! The Wilson team knows how to take care of its guests from check-in to check out. Great bar attached to hotel and you are walking distance to great food in the downtown. Or you can go to the Roxy grocery store across the parking lot and shop for meals already made. Their breakfast is the best we have in a 14 hotel jaunt for our trip.

Date of stay: May 2021
    • Value
    • Cleanliness
    • Service
3  Thank Robert T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tim Oliphant, Guest Services / Front Office at Residence Inn by Marriott Big Sky/The Wilson Hotel, responded to this reviewResponded 25 June 2021

Dear Robert T,

Wow, we are truly honored by your feedback and experience. We strive to be the best hotel and could be happier to hear you believe were the best Residence Inn anywhere! Again, thank you for sharing all of your positive feedback with us. We truly look forward to welcoming you back to Big Sky, Montana and The Wilson Hotel soon.

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Reviewed 26 May 2021

The hotel was clean and contemporary and the location superb! My room was beautiful and clean. My bed was so comfortable. I had a corner room with a view of Lone Mountain as well the mountains on the same side as the pool & hot tub. A nice plus!
The staff was welcoming and very accommodating. The restaurant on site was convenient and delicious. I can't say enough about Lindsey Foote and Jake Dube. Lindsey helped me plan my meeting at the hotel and thought of everything I would need and more. She was super helpful and accommodating and made everything work seamlessly. Even the meeting room had views of Lone Mountain! Lindsey & Jake were both on site to make sure all our needs were met. They were super friendly and amazing! I recommend this hotel for a personal stay or a business stay/meeting! We will be back! Thank you to everyone at The Wilson that made this such a pleasurable stay.

Room tip: Ask for a room with views of Lone Peak
Date of stay: May 2021
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank olympia623
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tim Oliphant, Guest Services / Front Office at Residence Inn by Marriott Big Sky/The Wilson Hotel, responded to this reviewResponded 25 June 2021

Dear olympia623,

Providing the highest level of service is our goal and we are thrilled that you shared that very experience with us. We love to share the terrific shout-out's with our entire team, especially when individuals have gone above and beyond. Thank you again for taking the time to share your experience and we look forward to welcoming you back to The Wilson Hotel soon!

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Reviewed 17 May 2021

The positives: location and beautiful views, new property, very clean, pleasant check-in and front desk people, comfy bed, nice kitchen in suite, easy walking to restaurants and shops; the negative: dishwasher had dirty dishes in it when we checked in (ugh), shower very poorly conceived by designer, ie, no extra heat, only partial glass enclosure in shower--more than 1/2 of shower without a door (it gets really cold), very sparse jet of water which you have to step out of to reach soap which is set up at opposite end of shower. I wish one of the managers or architects would take a shower in room 433 and see what I am talking about! Sounds so trivial but a really nice shower is a must to the end of a day of sightseeing and trekking about Yellowstone!

Room tip: Very few balconies but worth asking, the views are phenomenal!
Date of stay: May 2021
    • Location
    • Cleanliness
    • Service
Thank nanciface
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tim Oliphant, Guest Services / Front Office at Residence Inn by Marriott Big Sky/The Wilson Hotel, responded to this reviewResponded 25 June 2021

Dear nanciface,

First, and foremost, we truly appreciate all of your valuable feedback from your review. We are excited to announce that shower doors are being installed so that we no longer run into the issue of a cold shower or water splashing out. Again, thank you so much for your feedback and we hope you return to have the improved shower experience!

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