We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Angela B

So pleased we found this lovely place to relax and enjoy the tranquil setting

5.0 of 5 bubblesReviewed 14 Dec 2020
My husband and myself found Mossburn Country Park through the internet. We wanted a quiet and relaxed place to stay for a few days that was reasonably priced. We were pleasantly surprised by the lovely place as we drove up and saw the beautiful grounds with animals and wonderful views of the mountains.
We were greeted by the owner, Stuart, whom was very pleasant and helpful.
Once we were shown to our cute and cozy cabin, we were also shown around the amenities, which were very clean and tidy, we met Colleen, Stuart's wife. Colleen was also very pleasant and helpful.

Their very friendly dog, also made us feel at home, keeping us company as we sat outside enjoying the fresh air and views.
We thoroughly enjoyed our time at Mossburn Country Park, and will definitely return in the near future.
Thankyou, Colleen and Stuart

c
Date of stay: December 2020
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
Mossburn - Railway Hotel 1
  • Vio.com
3.2 km from Mossburn Country Park
Free Wifi
Free parking
    3.1 km from Mossburn Country Park
    Free Wifi
    Free parking
    Get rewarded with One Key
    • Booking.com
    • Hotels.com
    • Priceline
    49.0 km from Mossburn Country Park
    Free Wifi
    Free parking
    Contact accommodation for availability.
    50.7 km from Mossburn Country Park
    Free Wifi
    Free parking
    Lounge Room
    74.4 km from Mossburn Country Park
    Free Wifi
    Free parking
    50.3 km from Mossburn Country Park
    Free Wifi
    Free parking
    73.2 km from Mossburn Country Park
    Free Wifi
    Free parking
    Contact accommodation for availability.
    50.0 km from Mossburn Country Park
    Free Wifi
    Free parking
    70.4 km from Mossburn Country Park
    Free Wifi
    Free parking
    Contact accommodation for availability.
    46.2 km from Mossburn Country Park
    Free Wifi
    Free parking
    View more hotels in Mossburn
    Reviews (88)
    Filter reviews
    88 results
    Traveller rating
    70
    15
    1
    0
    2
    Traveller type
    Time of year
    LanguageAll languages
    More languages
    Traveller rating
    70
    15
    1
    0
    2
    Show reviews that mention
    All reviews country park shower facilities dump station the kitchen campground cabin nz wifi van pets cutlery pressure toilets cooking
    Selected filters
    Filter
    Updating list...
    15 - 20 of 88 reviews
    Reviewed 12 December 2020

    We had a great stay and wish we stayed for longer. Clean, comfortable facilities and nice hosts. Very tidy and warm cabins. The place has everything you need and wifi. Beautiful place to come and relax. The camp is located within a short drive to Lumsden and a couple of shops. Looking forward to coming back again on our travels.

    Date of stay: December 2020
      • Value
      • Sleep Quality
      • Service
    1  Thank 579anyas
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 9 December 2020 via mobile

    My Wife, myself and our daughter were in Queenstown on our South Island trip and decided the next day’s leg would be better if we were further south in the morning, so we looked online for self contained camping facilities in the area. We found this place in Mossburn, which looked nice and seemed to fit the bill. I called ahead from Queenstown to see if it was going to be ok to get there around 7:30 and was told yes, that would be fine.
    We packed up and drove down arriving at approximately 7:30pm. The reception we received from Stuart was cold and flat, to the point that I wondered if there was a problem with us showing up late, even though the office was still open. I apologised for the lateness of our arrival and received no response.
    We paid for our night and he took us through the camp layout and told us to park anywhere we liked, and asked if we had any interest in feeding the animals. We said yes and he gave us a bag of pellets. We parked, set up our vehicle and went for a walk around. Fed the animals then decided to sit down and relax. I poured a drink for us all and put some mellow music on (reggae) at what we thought was a reasonable volume, given that we were one of only three vehicles in the camp. We sat on chairs at our camper and pulled out our map to plan the next few days. After a few minutes we decided it was too cold sitting outside and moved over into one of the small lounge areas we had seen on our walk around earlier (about 40 metres from our camper). We opened our map again and had just decided that the following day we would ask the camp owners if we could leave our daughter’s car at the camp the following day while we travelled across to Dunedin and would come back the next night, stay again then go to Milford sound the next day and come back and stay again. This would have meant we’d stay 3 nights.
    At this point a woman appeared at the door of the lounge room and asked if we could turn our music down as they could hear it from home. I realised at this point it was the owner who I now know is named Colleen. I apologised and got up immediately and walked to our camper and shut down the music. As Colleen began walking away my wife turned to our daughter and said “oh, that’s a bit boring.”
    Colleen then stepped back into view and began telling them both off and telling them how rude they were. She became very confrontational and wouldn’t let it go.
    I returned from our camper and asked what was going on and was also given an earful about my family. The situation escalated into a full-blown argument with Colleen calling us names and accusing us of being drunk, and talking over everyone. She absolutely refused to stop verbally attacking us and became more and more agitated, at others speaking when she wanted to. At one point I asked everyone to stop talking and asked Colleen to tell me exactly what her view of the situation was. We allowed her to say her piece and I said “ok, so now, what would you like us to do?” She couldn’t answer the question and went back to insulting us and telling my wife she was a “nasty, nasty, woman.”
    At this point we said we weren’t interested in staying there and that we had originally been planning to talk to them about extending our stay, and said “just give us our money back and we’ll leave.” She scoffed at us saying we weren’t planing on staying then said “you can have your money back” and we stood up and began walking back to our camper to pack up. We said have our money ready and we’ll go as soon as we’ve packed.
    She said “I’m not giving your money back, you’re nasty, evil people” and took her cat by its leash and walked away, throwing insults over her shoulder as she went. As you can imagine we weren’t particularly complimentary either but we said “just give us the money back and we’ll go.” She then told us to leave or she’d call the police on us. (She also told us later she is a police officer herself, or words to that effect).
    We walked to the reception to see Stuart, and found the doors all locked. Colleen then walked around the corner and told us to leave and refused to give our money back, and again threatened to call the police on us.
    We told her that we had paid to stay and if she wouldn’t refund our money we would just stay and go in the morning.
    We then returned to our camper turned the music back on at a lower level than it previously had been, and sat down.
    Shortly after both Stuart and Colleen approached our camper and complained about the music and that we were still there. Colleen continued insulting us all. I told Stuart that we had no desire to stay and that if he refunded our money we’d leave. He said he would do so and we loaded our chairs again. Colleen continued with the insults, and seemed incapable of leaving it alone even though the issue had been dealt with. She couldn’t be spoken to, de-escalated, or convinced to stop. Stuart returned with the money and I thanked him for it and asked if there was anywhere he knew of where we could freedom camp, given that it was now 9:30pm. Stuart was the more professional of the 2 (still wasn’t what you’d expect from someone working with the public by any means as he dropped a few insults himself) and was
    actually able to be dealt with, but I’ve never come across anyone who was as desperate to continue an argument as Colleen was.

    We have read some other negative reviews since we left, out of interest, and strongly recommend others read them too because we can see exactly what they meant. I would not recommend staying there because of the out of control outburst we were subjected to today.

    Date of stay: December 2020
    Trip type: Travelled with family
    1  Thank NicoleC5995
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Stuart Drummond, Owner at Mossburn Country Park, responded to this reviewResponded 11 December 2020

    First of all, neither of us here at Mossburn Country Park are surprised that you chose to write such an inflammatory and false account of the night in question. It was a complete and utter nightmare for us and we wanted to put it far behind us as it was so upsetting for us both to have to deal with.
    Since covid hit, kiwis who have been travelling around the country have been so supportive and caring, it has been an utter delight being open and greeting so many wonderful people. It's been a huge pleasure for us and we have thoroughly enjoyed our season to date.
    There was never a problem with you showing up at 7:30pm, we stay open until 9pm so we can't understand why you bought this up.
    At reception, you were greeted as everyone is greeted, i.e: with friendliness and helpfulness. Neither of us can understand why you felt otherwise, we have a great reputation because, as we are told many times, we deserve it.
    We both heard your music. We heard inside our house, with our telly on. It was loud. The only reason we said anything at all was because one of our other guests complained. We weren't going to divulge this as we had very few guests in and we didn't want to expose them to any possible repercussions so we decided to deal with it accordingly.
    Yes, you were told to turn the music off. Yes, you did as asked and you were thanked.
    Where the main issue arose was the aftermath. Your wife didn't just say how boring we are, she shouted it. She made sure we heard. She made sure the whole campground heard.
    That's fine, but what came after was so much worse and you as the writer are ignoring the filthy language that came pouring out of your wife's mouth after that.
    As a campground owner, it is our duty to take care of all of our guests, their comfort and their safety. Your wife was asked to keep her voice down and to cut out the swearing, it was too much. She was advised that she wasn't the only person here, to which she replied, "but we're on f*****g holiday, we can do what we f*****g well like, there's noone else f******g here, get a f******g life..." and so on. It was a tirade of general abuse and filth to which Colleen was left standing aghast and horrified as to where the vitriol was coming from. The confrontation you write about was there, and it was directed at Colleen from your wife. She not only spewed forth her filthy language, she stooped to personal insults about the the owners appearance which was not only uncalled for, it was cruel.
    You were all drinking heavily, away from your campervan in one of our lounges. Nothing was said about this even though in all campgrounds, this is against basic rules, but, as noone else was using the lounges at the time, it was let go.
    The owner was dumb-founded and was disappointed at the low level communication as she was indeed carrying her kitten at the time and was genuinely saddened.
    When it came to a refund, the owner attempted to tell you that you had already used the facilities and a refund is generally not given but the owner was constantly interrupted by your wife who kept swearing, abusing the owner and then, just to make sure she was going to get the last word in (the owner couldn't actually get a word in edge ways) she made fun of her carrying her kitten around.
    Colleen wanted to get away from the hate that she was presented with and walked away to which your wife then started following her, shouting, swearing and demanding her money back. Colleen kept walking, there was no point trying to talk to your wife, she was out of control.
    Colleen dropped off her kitten at home and went to fetch Stuart. On her way, she was confronted at reception which is close to the house and threatened. At this point, there was nothing else for it but to call the police. At no point will we accept physical violence from our guests. Colleen was on her own and and vulnerable. She did tell you that if your wife didn't back down, the police will be called to which your wife then shouted that she was going back to the campervan and "turn the music up so loud to f**k us up and f**k you."
    Stuart was fetched and he and Colleen both reached the campervan where, indeed, the music was on and up as promised. Stuart tried to find out why your wife was so aggressive but he was soon set upon by your wife.
    He'd had enough and wanted you gone.
    We both went to reception, got the money to make sure you all left without any further incident.
    When we got back with the money, your wife (it's funny how you said Colleen was the one who wouldn't let things go, she was silent, it was your wife who was ranting) kept f-ing and blinding, kept on at us about getting a life, she kept attacking Colleen about her appearance (kept calling her fat, disgusting and weird looking. Colleen has severe arthritis and can't stand or walk properly), she kept making fun of her carrying her kitten around (Colleen and Stuart both are strong animal lovers and rescue animals in need).
    Even as you were driving out, your wife rolled down her passenger window and kept verbally abusing Colleen.
    There was so much venom coming from her, we wondered how you could be deaf to her and realised, you agreed with everything she was saying and doing and you just stood by and allowed it all to happen, as if she were your guard dog.
    In essence, from what was a polite request to turn the music off turned into an aggressive, cruel and unnecessary confrontation that neither of us deserved.
    Your wife was not going to be told to behave appropriately in our campground and she made absolutely sure that we were not going to get away with it.
    You mentioned your daughter was with you. Everyone reading this will be wondering, where was she in all this. She was so embarrassed by her mother, she hid. Her eyes were downcast, occasionally shooting horrified glances at your wife. We felt sorry for her.
    Her behaviour was obscene and we we did have to alert other campgrounds of this incident as others needed to be warned.
    You had to have your parting shot regarding other negative reviews. Of course there will be negative reviews, we all have them because we all, as an industry, have to deal with terrible guests such as yourselves from time to time who all feel the need to attempt to destroy us and our businesses.
    We have to stop bad behaviour, theft, abuse and violence shown to us or our other guests, and we risk bad reviews because of it. It's the risk we have to take and we can't have regrets because of it.
    We will always stop bad behaviour, no matter what threats you show us because the vast (as in 95%) of our guests are lovely and we feel a responsibility to them to shelter them from terrible guests such as yourselves.
    As kiwis, we are ashamed for you and we hope that your wife gets the help she needs in order to live a more settled and fulfilling life.
    We hope you will accept our forgiveness for your behaviour and hope that you will learn from your mistakes.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 16 October 2020

    We feel so lucky to of stayed at this park during our 2 week road trip. This was our family’s favourite stay. The owners are friendly, welcoming and passionate about their business. We enjoyed hearing about the animals on the farm and we loved meeting and feeding the animals too. A highlight for the children was giving the friendly goats a neck rub. We feel like we received exceptional value for money. We hope to stay here again soon.

    Date of stay: October 2020
    Trip type: Travelled with family
    Thank 365nicholaa
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 4 October 2020 via mobile

    Wow! This is a truly beautiful place. Everything you need and more. Free Wi-Fi, free animal food for the animals, free eggs in the kitchen! The grounds and the amenities are so beautifully presented and looked after. It is well worth the stay!

    Date of stay: October 2020
    Trip type: Travelled with family
    1  Thank Colleen L
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 20 January 2020

    Good value for what's on offer. Well run campsite with professional and helpful, though somewhat parsimonious owners. The ablution block, whilst immaculately clean is a vision of block and concrete that feels cold, dingy and not as clean as it actually is. However, you'll find all you actually need here in a really nice position and well placed for a quick morning trip to Te Anau. Some sanitary investment could make this site quite outstanding.

    Date of stay: January 2020
    Thank tomm474
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Mossburn-Park, Owner at Mossburn Country Park, responded to this reviewResponded 21 January 2020

    Hello Tomm, thank you for your review.
    It is, however, rather presumptuous to say we are parsimonious owners as you are assuming we never spend any money on our campground at all (or hardly ever). Your presumption could not be further from the truth. To suggest we need some sanitary investment is bewildering to say the least. We work extremely hard on our domicile are very conscious of the cleanliness and presentation of our little campground and your comments have left us somewhat perturbed and nonplussed. Hopefully the next campground you stay at is more to your predilection.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    View more reviews