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Reviewed 27 November 2016 via mobile

We stayed here for a hockey game. The staff is very friendly and accommodating! It was Thanksgiving and I needed something I had forgotten at home-nothing was open but they were able to accommodate my needs. I was very thankful and grateful! The staff was very nice to our children and very professional. I love that the hotel is within walking distance of restaurants, small shopping stores, the xcel energy center, children's museum and science center. There is also a small ice rink right by the hotel. Our children love the Peanuts character statues on Rice Park right by the hotel:) There is a fitness center but no pool or spa. Our room was very clean as was the entire hotel. We will definitely stay here again!!

Stayed: November 2016, travelled with family
Thank Tiffany M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian S, General Manager at The Saint Paul Hotel, responded to this reviewResponded 10 December 2016

Hi Tiffany
Wow! What an experience! That's what we like to provide. Great experiences lead to great traditions. We hope to see you again soon.
Brian

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2016

This was our 2nd visit to the St. Paul Hotel. If you love traditional charm with elegance you will love this property! The rooms are a very comfortable size with amenities. The pillows were not comfortable for us, housekeeping was more than happy to accomodate us with offering feather pillows for our 2nd night. However, dirty wine glasses were not taken away and Kleenex box not refilled. The Sunday brunch was AMAZING!!

Room Tip: I would prefere a view of the park personally.
  • Stayed: November 2016, travelled with friends
    • Value
    • Location
    • Service
Thank Donna N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian S, General Manager at The Saint Paul Hotel, responded to this reviewResponded 10 December 2016

Hi Donna
We apologize for the dirty wine glasses. I will look into that. I am pleased to hear that everything else was to your liking.
Brian

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Reviewed 9 November 2016 via mobile

Blown away by the high quality amenities, impeccable service from front door to staff in the hallways. Bed was heavenly, towels plush and Keurig coffee maker ensured a pleasant slumber and waking. Booked through TripAdvisor for $159 for a room worth twice that. Highly recommend if you are overnighting in St. Paul. Beautiful location, across from lovely Rice Park, walkable distances to other attractions.

Stayed: November 2016, travelled with family
Thank polishhulagirl33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian S, General Manager at The Saint Paul Hotel, responded to this reviewResponded 10 December 2016

It was our pleasure to serve you.
Brian

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Reviewed 6 November 2016

For the Twin Cities this is about as good as it gets. Can feel homey here, especially if you take up residence for a while. Once folks get to know you, the personal touches can become more pronounced and personal. Nice staff overall, good touches.

Its not a Ritz Carlton, though neither are the prices, so its a good value for what you have, as well as a great location if you need to be in downtown St Paul

  • Stayed: May 2016, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Mark C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian S, General Manager at The Saint Paul Hotel, responded to this reviewResponded 10 December 2016

Thank you Mark!
Yes, we work very hard to be a home away from home for our travelers. Thank you for your kind comments. I will be sure to share them with the staff.
Brian

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Reviewed 25 October 2016

Our daughter was married this weekend and many of us stayed at the hotel. It is a beautiful hotel but I travel for a living and even at a discounted rate the hotel did not meet my expectations.
There was only one elevator working. We were directed to the service elevators which were occupied by hotel employees. Long waits making us late to wedding functions.

Parking is unclear. Valet parking is $25 a day and the parking ramp connected to the hotel is $16 a day. Valet parking is automatically put on your bill so check your final bill carefully.

The fitness center is very small and there is not a pool or whirlpool.

Room Tip: Higher floors are warmer.
  • Stayed: October 2016, travelled with family
    • Value
    • Rooms
    • Service
Thank Connie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian S, General Manager at The Saint Paul Hotel, responded to this reviewResponded 10 December 2016

Hi Connie
We are very sorry to hear that you were not completely satisfied with your stay. Yes, we are in the middle of an elevator modernization. Soon it will be completed. We hope you will return and enjoy the new elevator.
Brian

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