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Fairfield Inn & Suites by Marriott Boston Marlborough/Apex Center
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Reviews (23)
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All reviewsgreat breakfast is includedlarge areabeds were very comfortablebeautiful hotela great stayfront desk staffhockey tournamentcassidypearsonteamstowelslobby
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Reviewed 7 December 2017

This hotel is brand new, so it is very clean and shiny! Not usually a Fairfield Fan, but since this was new felt it was a good choice.

The lobby area is very open and bright, they have free breakfast there that had some hot and cold selections, nice variety for free. Great fitness center on the first floor with all new equipment and very spacey.

Rooms were average size, beds comfortable. Closet space was a bit small. I had an iron that didn't work well as it dripped everywhere and the engineer who brought the new one up explained that most of them in the hotel were not working great. Bathroom was good size, nice standing shower.

Nice little area, a lot of convenient places to eat right around there.

Staff is new and that showed, not a lot of polish to them and how they interact with customers. Specifically front desk.

  • Stayed: December 2017, travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank Dan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2017

Very nice new hotel in Marlborough, MA in the Apex center; new development and restaurants. The property is put together well, I had a meeting on site, Cassidy in sales helped put together all the details. She is very polished and professional. In addition the GM, Jessica was checking in and making sure we were getting everything we need for a successful meeting. Jessica Has trained a good new staff.

The property has an extensive gym with several treadmills, elliptical and weights. Nice assortment of fresh new towels, water station and a couple TVs. It over looks the indoor lap pool. Lots of seating and handicap accessible. Look forward to my next meeting here.
Thanks Cassidy and Jessica for true hospitality.

Room Tip: All rooms are quiet and clean
  • Stayed: November 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank CRCollier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC