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“Horrible frozen chicken pie”

Centerville Pie Co.
Ranked #2 of 3 Dessert in Centerville
Cuisines: American
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Restaurant details
Dining options: Lunch, Breakfast, Takeout
Description: The Centerville Pie Company is a Massachusetts-based pie company located on Cape Cod. Founded in 2009 by long-time friends Laurie Bowen and Kristin Broadley (“The Pie Ladies”), the local pie shop was thrust into the national spotlight shortly after they opened their doors when they were discovered by Oprah Winfrey. Our Pie Shop is open Monday - Saturday 8am-6pm and Sunday 9am to 3pm. We have and delicious selection of fresh-baked savory meat pies, fruit pies, cream pies and quiche pies. Also our freezer is stocked with pies to take home and bake. We also have prepared lunches, dinners, and soups to heat up at home.
Reviewed 3 November 2019

Was very excited to try a chicken pot pie from here. We like getting our stuff from local places, usually get pies from Harrow's. So we grabbed a frozen pie, very excited to try and was extremely disappointed when we finally tried it. It had a bad after-taste. It tasted like there was canned fish mixed in. Which is gross when it's a chicken pie. The pie was well within the dates, never defrosted or anything.

Will definitely not be a repeat customer.

Date of visit: November 2019
3  Thank Desolance
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diane T, Customer Service at Centerville Pie Co., responded to this reviewResponded 4 November 2019

On behalf of Centerville Pie Company, I apologize for the bad after-taste you and others experienced with our Chicken Pie. We stand behind our pies and would be more than pleased to make this up to you. I respectfully ask that you write to me at my email: diane@centervillepies.com or info@centervillepies.com. In order to address this problem, I need some information from the box and some information from you that would be best addressed via email. Again we are sorry. I hope to hear from you at your earliest convenience.

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Reviews (277)
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42 - 46 of 278 reviews

Reviewed 31 October 2019

We're from Florida and decided to visit New England in our RV for the fall colors. We bought the chicken pot pie in Maine. It was so incredible great that we bought another one to take home with us. Seriously, this was both the best chicken pot pie I have ever had--fresh or frozen. Also, the best frozen product I've had. A lot of huge chucks of chicken in both pies. Flavor was perfect and the crust could not have been better.

Date of visit: October 2019
3  Thank czarnak58
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 October 2019

I am sorry to say our chicken pie was a huge disappointment tonight. Bought it today and put in oven as labeled.

Chicken pieces were small and very tough. Not at all edible. I am sorry to give such a bad review. I actually two pies today and not sure what to do with the second one.

Date of visit: October 2019
1  Thank Rita O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diane T, Customer Service at Centerville Pie Co., responded to this reviewResponded 16 October 2019

Hello Sticktogether _12,
On behalf of Centerville Pie Company, I apologize for the disappointing Chicken Pie. We're so sorry that chicken was small and very tough and as a result, inedible. I would like to obtain additional information from you that is of a more personal nature re: the pie and would prefer to do this via email. Please contact me at: diane@centervillepies.com . We definitely appreciate your feedback and will do what it takes to make this right. Best regards -

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Reviewed 20 May 2019

I purchased this CHICKEN PIE Chicken tasted day old.. and found a bone to boot. I will not purchase this pie again.. Crust was very good tho. I'd love to try their Apple Pie. I didn't visit the restaurant I purchased it from a grocery store.

Date of visit: May 2019
2  Thank asyph
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diane T, Customer Service at Centerville Pie Co., responded to this reviewResponded 21 May 2019

On behalf of Centerville Pie, I apologize for the "day old quality" and a bone. Glad you liked the crust. We stand by our pies. I would like to get some information re: the Chicken Pie you purchased in the grocery store that can be found on the box, as well as some other information that is best shared privately. Please reach out to me @ diane@centervillepies.com. Please know we value your feedback. I look forward to hearing from you.

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Reviewed 18 May 2019

We went there because Oprah said it was incredible. We aren’t fans, we tried a few different pies. They were way over priced! The pies were full of contents that wasn’t an issue. It was the flavor. It just didn’t hit our tastebuds right. They can’t help that, so you will have to try them and see. We have tried them twice to be sure, both times for different pies. Sorry, not for us

Date of visit: July 2018
1  Thank Bud0121
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diane T, Customer Service at Centerville Pie Co., responded to this reviewResponded 21 May 2019

Appreciate your feedback and are sorry Centerville Pies aren't for you. We are curious as to which pies you sampled - if they were a savory or sweet pie? I would also like to ask you about the flavor - sour or "off" or ? Please email me: diane@centervillepies.com. I look forward to hearing from you. We thank you for your business.

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