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Reviewed 22 August 2017

Our room was comfortable, clean had a nice view of the ocean and the inland waterway, the beds were very good. Staff was very friendly, very nice the way that we were welcomed upon arrival. I would stay here again.

Room Tip: Higher is better view, lower is less elevator wait time.
  • Stayed: August 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank benhirsh1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanieHReed, Manager at Clarion Resort Fontainebleau Hotel - Oceanfront, responded to this reviewResponded 2 September 2017

Thank you for taking the time to post your review, and we're happy that you enjoyed your stay with us! We look forward to welcoming you back again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2017 via mobile

My wife and I are in Ocean City MD every weekend. When every place in OC is packed, our go to place has often been Breakers Pub in the Clarion. Happy hr. specials are decent and there are good discounts off decent entrees. The staff is pleasant and friendly and there is a killer view of the ocean. We have probably been there at least 15 times in the last year. We have noticed a trend of increasing time to receive food after ordering. It would typically be about 1/2 hr then 45 min. And now 1 hr is not unusual. Everyone hears the same excuse "So sorry the kitchen is really backed up". Keep in mind the pub is often about 10 to 20% occupied, but the hoards of people outside are waited on and served quickly. To add insult to injury, after waiting over an hour with 2 kids the quality of he food was mediocre and some of the orders were wrong. This was the last straw, will opt to stand in line elsewhere and probably receive food much quicker. Bye to the fun staff, especially Ellen. I know it's not your fault. Clarion should shut down this pub if they don't take it seriously.

Stayed: August 2017
Thank David F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanieHReed, Manager at Clarion Resort Fontainebleau Hotel - Oceanfront, responded to this reviewResponded 2 September 2017

We appreciate your loyal patronage over the years, and apologize for the frustrations you've experienced. It's disappointing to think we've failed in keeping our patrons happy, and will work to resolve the issue. Please reconsider and visit us again in the near future. Thank you for your feedback and again, for your continuing business.

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Reviewed 19 August 2017 via mobile

The restaurant is ok.....this is a hotel that need renovations for the $$$ they are asking I was not happy..... I had an issue and the receptionist could not understand English well!!! I will not make another reservation in this hotel again.....

Stayed: August 2017, travelled with family
Thank schrieber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanieHReed, Manager at Clarion Resort Fontainebleau Hotel - Oceanfront, responded to this reviewResponded 2 September 2017

We're sorry that you were less than satisfied with your visit. Our goal is to exceed all our guests' expectations and we apologize for falling short of that goal with you. We have ongoing renovations and refreshes during our off-season, and ask that you consider returning to stay with us in the future.

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Reviewed 16 August 2017 via mobile

Decent hotel for the price. Views and access to beach are pretty good, balcony was very, very small though. Rooms were clean but kinda drab. Lots of activities and amenities in the hotel. Staff was all helpful and friendly.

Stayed: August 2017, travelled with family
Thank Daydream726762
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanieHReed, Manager at Clarion Resort Fontainebleau Hotel - Oceanfront, responded to this reviewResponded 19 August 2017

Thank you for taking the time to post your feedback. We appreciate the supportive comments and recognition of our staff. We hope to welcome you back again in the future.

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Reviewed 15 August 2017

Have stayed here for a High School reunion and New Years Eve Package. I cannot wait til this years package is announced so we can reserve again. Awesome, awesome music and venue. Food is fabulous. Staff is friendly and just cannot say enough positive things.

Room Tip: all rooms are good rooms
  • Stayed: January 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank divitz2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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