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“Lack of staff”

Duffy's Tavern & Grill
Price range: US$6 - US$18
Description: Duffy's Tavern & Grill serves American Comfort Food, Maine Seafood and much more lunch and dinner. Featuring a full bar, extensive event spaces for functions up to 225 guests, and ample on site parking, Duffy's is Old Orchard's premier destination for locals and visitors alike.
Restaurant details
Description: Duffy's Tavern & Grill serves American Comfort Food, Maine Seafood and much more lunch and dinner. Featuring a full bar, extensive event spaces for functions up to 225 guests, and ample on site parking, Duffy's is Old Orchard's premier destination for locals and visitors alike.
Reviewed 21 May 2018

They had two waitresses-that's it. Food was great but the waiting around was not. I am sure they were not ready for a huge crowd. I would go again they just need more staff. The food is really awesome and reasonable in price that's why their getting a four.

1  Thank Ladyjeyes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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9 - 13 of 162 reviews

Reviewed 14 May 2018

Our party of eleven arrived at the restaurant for a 1 p.m. reservation. We specifically chose this time so we could order off the menu. We did not want the buffet. As we waited for the final two family members, the host said our table was ready and showed us to a table in a far back room. Evidently our plans were not communicated to the wait staff.

When the waitress arrived, the person who made the reservations noted we would be ordering off the menu. The waitress told her no that we were to get food from the buffet and left. There was some confusion among the group, but somehow we all ended up at the buffet.

The buffet left much to be desired. The food assortment was limited and did not include many of the items advertised. We spent $24.99 per person for no omelet station, no carving station, cold meats, no jumbo cinnamon rolls, lumpy sauces etc. AND when one person went back for something after a few minutes, he came back to inform us that the buffet was being taken down.

The service did nothing to redeem the situation. When we returned from getting food, there was a single cup of coffee on the table (remember we were a party of eleven) and the waitress was no where to be seen, She did come back half way through our meal to say she would be right back to take a drink order. Once we finally did get beverages, the coffee was poured from cup to cup splattering on the table and some of our party. I think there was a second filling of the coffee cups, but that was it. No other drinks, because there was no service.

This is possibly the worst restaurant experience ever.

    • Value
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    • Food
1  Thank lorrainer558
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2018

Ive only eaten here a few times and its been average so far. My expectations were high because we went for Mothers day and the specials were really good. But on an average night the meals are just ok. I wish they had more staple appetizers so the kids could find something they liked. Will keep trying back

Thank Tropicaldestinations
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2018

My friend is celiac and she loves the pizza there. Myself the meals I think are mediocre. The fish is just ok. Prefer other places, but its ok. Service IS very slow.

    • Value
    • Service
    • Food
Thank bpaw2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2018 via mobile

Tried to go Thursday night. Supposed to have burger and brew for $10. Closed over a half hour before stated closing time. No note on the door. No response when knocked on door even though someone was inside. Not very invitimg.

1  Thank James L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trish P, General Manager at Duffy's Tavern & Grill, responded to this reviewResponded 21 January 2018

Good Evening James,

In the off season, we often close a little earlier if the restaurant is empty after 8pm. I do hope that you will give us a try again and review our meals on Tripadvisor- We have many great deals throughout the week including the Burger and a Beer, Prime Rib with French Fries for $1/oz on Friday, and 9.99 Haddock dinners on Saturday.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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