Even during the hurricane season, there was plenty of hot burning sun every day.
Bautiful place. The staff is working very hard to make you feel comfortable. The rooms have air conditioning and the food is also quite good. The water is warm blue and
turquoise, depending on the time day.
Dear NorthStar,
Thank you for your review. We’re thrilled to hear that even during hurricane season, you were able to enjoy the sunny weather and our beautiful property. Our team works hard to ensure our guests are comfortable, and we're glad to know you appreciated the air conditioning, delicious food, and the gorgeous turquoise waters. We look forward to welcoming you back soon.
Best regards
We went to the Italian Restaurant Mamma Mia. Our waiters Isaias and Jhovanni were very attentive and knowledgeable. They made us feel important and welcome.
They came several times to our table to check if we had any questions or if we needed anything else.
The food is very good. The main courses portions are generous and the flavor of the food is excellent.
The maitre di, Leonardo, was also very attentive and listened to our comments attentively. He bought me a special sauce that I requested to accompany the Milanezza.
We were very happy and satisfied.
Hi there! Thank you for sharing your wonderful experience at our Italian Restaurant, Mamma Mia. We're delighted to hear that Isaias, Jhovanni, and Leonardo made your dinner special with their attentive service. Your satisfaction is our top priority, and we're thrilled you enjoyed the food and the generous portions. We look forward to welcoming you back for another memorable meal!
Best waiter are there. Thanks to Jhova y and Isaias. They were very carefully with us and they provide us a high quality service during the lunch. I recomend this restaurant in which you will find your hapiness for sure. Donne hesitate and let’s go. You will not regret
Hello Juliette! Thank you for your lovely review. We’re glad to hear that you received high-quality service from Jhovany and Isaias during your lunch. Your recommendation means a lot to us, and we hope to welcome you back for another wonderful experience!
The Catalonia Playa Maroma is a beautiful resort - we loved how it was built into the jungle and felt like we were living among nature. The beach was gorgeous (loved how they left the palm trees on the beach to provide shade) and the food was overall very good. The staff were lovely and friendly. I would give the resort itself 5/5 stars.
However, the one negative experience we had was that we were invited to attend a special presentation from their "Exclusive Travelers Club," with a promise of a $1000 credit off our next Catalonia stay as a thank you for attending. The ETC representative told us explicitly that the credit was good for any of the 70+ Catalonia properties around the world and good for two years (i.e., through August 2026). We attended, spent an entire morning of our stay with the ETC team (because it just kept going on and on and on) and at the end the "credit" we were given was not at all what we had been promised - good only through December 2024 (i.e., four months), only for their Mexican and Dominican resorts, and the "discount" was a lower rate on the highest-possible nightly rates of the year. We reached out multiple times to the ETC team both during our stay and afterward to see if they would make it right, and they refused. It feels like we were scammed.
I should have known that it would be more like a scummy timeshare presentation, but they really made it sound like a rewards or resort loyalty program when they initially told us about it. The actual "club" is a membership that costs $11,000+ up front as a minimum and gives you nebulous "discounts" on future travel.
Anyway, I highly recommend the Catalonia Playa Maroma resort itself, but the Exclusive Travelers Club is a scam and you should immediately ignore any invites from them.
Hello! Thank you for your positive feedback about the resort. We’re delighted that you enjoyed the beach, food, and the natural setting. However, we’re truly sorry to hear about your experience with the Exclusive Travelers Club. We understand how disappointing it must have been, and we will share your feedback with the relevant team. We hope this doesn’t deter you from returning to Catalonia Playa Maroma for another great stay.
WOW WOW WOW. THE BEACH THE FOOD THE SERVICE. me and my wife loved every minute of it We’re the chill out relax holiday people and you get this here in spades. The beach is picture postcard perfect. White sand clear blue sea amazing. Best beach we’ve seen. The food was fresh and tasty in all restaurants special mention for the Italian the carbonara was beautiful. The a la cart buffet restaurant has so much choice and could have different meals every lunch and dinner for 2 weeks. All good quality. Wife is a quite fussy eater and never had a problem finding something she liked. There’s also great choice at lunch at restaurants near pool if you didn’t want to leave pool/ beach area. Pizza chicken wings tortillas and much more. Special mention for burger van too. Now for the staff who are brilliant. All the staff cleaners gardeners shop staff waiters bar staff entertainment team are happy smiley and always greet you with a smile and ola or beunas Dias. My wife is normally ready to go home at the end of a 2 week holiday but in last day said I wanna stay another week! We absolutely loved our holiday that much. The atmosphere at this resort was so relaxed. Just what we needed from a holiday. The only negative we have is the coati. My advice if you have a pool/beach bag make sure it’s a zip one because they will get in to see if there’s food in there. After couple of days it was easy to get round this problem by choosing where you choose to eat food when round the pool.
Hello Chris! WOW, thank you for your amazing review! We’re thrilled that you and your wife loved every minute of your stay, from the beautiful beach to the delicious food and the friendly staff. Your kind words mean a lot to us. We understand the coatis can be a bit pesky, but we’re glad it didn’t detract too much from your experience. We hope to welcome you back for another relaxing holiday soon!
