The tour was educational, and we had an expert captain easily manuvering his way through the swamp. He would make sure everyone got to see the four gators we saw along the way. Loved it when he tossed the marshmallows at the raccoons, which have such a pretty honey colored pelt. Our Captain was knowledgeable about the area: history, fauna, and flora.
We originally had to circle back to pick up some late comers, but the second guide took them out instead. (Spared us squishing together to get the ten more people, and for me, spared us from screaming children!) So even the late comers got to tour, which was very considerate considering they arrive fifteen minutes late.
So overall EXCELLENT tour and SUPERB customer service!