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Reviews (1,037)
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All reviewsseparate showertable gamesslot machineshuge bathroomgood luckrooms are spacioussams townred rivergamblinghollywoodvintagecasinosportsmancelebrityhorseshoecompspoker
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28 - 33 of 1,037 reviews
Reviewed 22 April 2018

First the staff was extremely friendly, helpful and professional. From check in to check out, everyone I met was friendly and helpful.
Room service was quick exactly as ordered.
On the down side, the facility could have been updated a little.
Overall I would recommend the hotel and request a river view room.
The casino was clean and the drink service was faster than most casinos nowadays.

Room Tip: Ask for a room with a river view
  • Stayed: April 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank BJK55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EldoradoShreve, Public Relations Manager at Eldorado Resort Casino, responded to this reviewResponded 27 April 2018

Thank you for the kind words and taking the time to write a review. We're glad to hear you enjoyed your time with us and the family-style service we strive to provide all of our guests. We also appreciate the constructive criticism, as it helps us identify any issues and correct them for you and future guests. We look forward to seeing you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2018

To celebrate my wife's birthday we spent two days at the Eldorado Casino in Shreveport for some fun, gambling and great food. The room and bathroom were spacious and very comfortable in layout. The amenities were excellent, a safe and a fridge.

Room Tip: Higher floors have a good view of the Red River.
  • Stayed: April 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank RICHARD B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EldoradoShreve, Public Relations Manager at Eldorado Resort Casino, responded to this reviewResponded 27 April 2018

Hi Richard, Thank you for the kind words and taking the time to write a review! We're glad to hear you enjoyed your time with us. We hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2018 via mobile

El dorado
We visited the Casino during our stay. The layout was good. With a blend of plenty tables and slot to choose from. The wait staff was friendly but not a frequent as hoped during our stay. I thought the ventilation was solid since I don’t care for smoke and could notice a difference from other casinos

Stayed: April 2018, travelled as a couple
1  Thank HoggLife1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EldoradoShreve, Public Relations Manager at Eldorado Resort Casino, responded to this reviewResponded 19 April 2018

Thank you for the kind words and taking the time to write a review. We're glad to hear you enjoyed your time with us and the family-style service we strive to provide all of our guests. We look forward to seeing you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2018

I love this casino! It's huge, the rooms and hotel is elegant and our fur baby is always welcomed to stay. The staff is always friendly and helpful and the steak at the Vintage will melt in your mouth.

Stayed: March 2018
Thank Tammy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EldoradoShreve, Public Relations Manager at Eldorado Resort Casino, responded to this reviewResponded 11 April 2018

Thank you for the kind words and taking the time to write a review. We're glad to hear you enjoyed your time with us and the family-style service we strive to provide all of our guests. We look forward to seeing you (and your fur baby) again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018

I stayed here a while back when I had a story to cover in Shreveport and decided I would use some saved up points to stay in a nicer hotel. I will say that this room had really great amenities: Bed was comfy, it had a very deep tub & separate shower with very good water pressure & nice hot water. I thought the hotel had some good architecture and a nice view of the river. However, the room was really dirty and had a bad smell. There was hair in the bathroom and a wet spot near the air conditioner in the room. I was too tired to go downstairs and ask for a different room, but it didn't feel like the hotel delivered on what you would expect for about $100 a night. I mentioned it downstairs and was a bit disappointed that they didn't offer anything to offset the bad experience-- I don't know that it was bad enough to want the whole room comped, but a voucher for the restaurantes or casinos would have gone a long way towards making up for the dirt room.

  • Stayed: December 2017, travelled solo
    • Value
    • Cleanliness
    • Service
Thank Hayley E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EldoradoShreve, Public Relations Manager at Eldorado Resort Casino, responded to this reviewResponded 4 April 2018

Thank you for taking the time to write a review. We regret to hear your experience was anything less than exceptional. At Eldorado, we strive to provide the best customer service, but sometimes we fall short. Your comments have been forwarded to our Hotel Supervisor for review. Thank you for the constructive criticism, as it helps us identify issues and fix them for future guests. We hope you will give us another chance sometime.

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