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33 - 38 of 831 reviews
Reviewed 18 June 2018

The park and stay program is great. We left our car at the hotel for much less than NOLA airport long term parking. The shuttle was timely taking our group to and from the airport and the drivers were helpful and polite.

  • Stayed: June 2018, travelled with friends
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Review collected in partnership with Hilton Garden Inn
Thank 760sarah2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00gc, General Manager at Hilton Garden Inn New Orleans Airport, responded to this reviewResponded 18 June 2018

Thank you for your excellent review of Hilton Garden Inn New Orleans Airport. We are happy we could help with your travel needs with our Park and Fly service. Your compliments mean a great deal to our entire staff. Thank you for choosing to stay with us. We hope to have the opportunity to welcome you back.

Thank you,
Rick Engel
General Manager

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Reviewed 12 June 2018

I am super weird when it comes to staying at hotels. No doubt in my mind i would stay here every time i visit NOLA. Clean rooms. Quiet. Helpful staff. And nice clean bathrooms. Which is always a huge plus.

  • Stayed: June 2018, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank annamsteele3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00gc, General Manager at Hilton Garden Inn New Orleans Airport, responded to this reviewResponded 13 June 2018

Anna, thank you for taking the time to review your stay at Hilton Garden Inn New Orleans Airport. We are delighted to know our service and accommodations were above and beyond your expectations. On behalf of everyone here, we invite you to visit us again.

Thank you,
Rick Engel
General Manager

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Reviewed 5 June 2018

Always enjoy Hiltons and this Garden Inn is in a great location, nice and quiet, great amentities. Hotel staff very friendly, i was so happy to be greated with a warm smile and great conversation. Bartender was great and very knowledgeable.

  • Stayed: June 2018, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Jon U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00gc, General Manager at Hilton Garden Inn New Orleans Airport, responded to this reviewResponded 6 June 2018

Jon, thank you for your wonderful review of Hilton Garden Inn New Orleans Airport. We are glad to know our terrific location worked well for you, and that you enjoyed all the other facilities and amenities we offered during your stay. We hope to be your hotel of choice whenever you are back in this area.

Thank you,
Rick Engel
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2018

Had the occasion to visit New Orleans for a concert and found this property at a decent price for a weekend stay in the big city. It was a bit of a drive from downtown after the concert, but it was well situated for our I-10 departure the next day. The hotel hallways are showing some wear and tear as was the room. Both are not far off from a needing a face lift. The room was mostly clean, but my feeling is that housekeeping could spend a few extra minutes on a more detailed cleaning especially in the bathroom. The AC worked well and kept us comfortable without much noise. Breakfast is not included in the price of the room, but they do have a restaurant with a reasonably priced breakfast with plenty of choices including omelets. We did not experience any difficulties with the room or with the staff. Overall it was a good stay. As mentioned before, it was a bit far from the downtown area, but the price was right compared to prices in the downtown area for this particular outing.

  • Stayed: May 2018, travelled as a couple
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Thank Imaspacecowboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00gc, General Manager at Hilton Garden Inn New Orleans Airport, responded to this reviewResponded 2 June 2018

Hello Imaspacecowboy:

Thank you for staying with us and for sharing your comments online. While we are happy your visit was pleasant, we are sorry if we did not meet some of your expectations. We apologize for the condition of the hotel not being at its best, and we hope you will give us another chance to provide you with the outstanding experience you should always expect from our hotel.

Thank you,
Rick Engel
General Manager

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Reviewed 24 May 2018

The room was clean. There was some rust in the bathtub, the coffee pot didn't work, and the bed was a little hard but overall the stay was nice. The digital key is pretty neat but you cannot check in using the digital process unless you are higher than blue (still not sure what that means) status.

  • Stayed: May 2018, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Heather W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00gc, General Manager at Hilton Garden Inn New Orleans Airport, responded to this reviewResponded 25 May 2018

Heather, thank you for being our guest at the Hilton Garden Inn New Orleans Airport. We are delighted you and your partner had a nice stay and that you liked your well-maintained room. We have shared your feedback with our maintenance team so that they can fix the issue as soon as possible. Your business is appreciated, and we look forward to hosting you back soon.

Thank you,
Rick Engel
General Manager

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