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chimi1
Ottawa, Canada

Plenty of Comfort at the Comfort Inn

4.0 of 5 bubblesReviewed 30 Oct 2024
This is an older hotel in an area full of fast food restaurants and small shopping plazas not far from the highway. The front desk staff are very friendly and efficient- my wife and I were made to feel welcome. Our room was very clean, but a little tired. The beds and pillows were excellent, the bathroom spotless ( a little mold near the tub) with plenty of hot water, and the Wi-Fi speedy and TV reception perfect. The common areas, hallways and breakfast room were all well maintained and clean.
Date of stay: September 2024
Room Tip: Try to get a room on the first floor.
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviews (284)
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1 - 6 of 284 reviews
Reviewed 12 October 2024

Room was dirty beer cans and old popcorn under the bed was told because I didn't check under the bed at check in nothing could be done. Was charged 200 for a noise complaint which they changed their story 20 times. Manager does not respond. He made excuses for the staff. Had my 14 year olds birthday here. Sign says no gatherings after 9pm we did not make any noise after that but they were not loud and running the halls as stated there was 2 other parties going on and when I stated that, the man at the front desk said tell your kids to shut up or you will be asked to leave.

Room tip: Stay somewhere else. They SCAM.
Date of stay: September 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Samantha H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 September 2024

If you like overflowing garbage cans all over the lobby and dining area, or if you like the overwhelming smell of industrial cleaners, you will like this place.
Some recent remodeling went terribly wrong. The new bathroom floor tiles were just put on top of the existing floor so there was virtually no clearance for the door that just scraped on the floor and got harder the closer it was to being shut. Then once closed, you can't get out! My wife was stuck in the bathroom, and I had to kick the bottom of the door to get it unstuck.
And if you want to call the front desk, forget it. The room phone does not work. Also, no light in the sitting area, so you just have to use your cell phone light. Another nice surprise is that several outlets don't work. We plugged our phones in to charge and woke up with one fully charged, and the other was almost dead.
The real kicker was the breakfast. The "welcome to breakfast" sign was placed right over an overflowing garbage can that had been left for more than a day. But then again, it was good match to our room window view directly over the garbage area of the parking lot. And there were 4 parking slots full of garbage that didn't fit in the official garbage bins.

Room tip: If you like overflowing garbage cans all over the lobby and dining area, or if you like the overwhelming smell of industrial cleaners, good!
Date of stay: September 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Timothy S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 September 2024 via mobile

Good hotel near Notre Dame. The room was good, the bed was comfortable and there was a little seating area in the room. Room itself needed some maintenance (stuff like main phone not working, bent window screen), but the place worked for a visit to Notre Dame.

Date of stay: September 2024
Trip type: Travelled with friends
Thank Chris S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 July 2024

I arrived at the hotel and was told i was two minutes too late to check in and that I had been charged as a no show. I showed her my reservation that showed the time and that i was there in the time frame . I ask if I could pay as a walk in and sort out the reservation in the morning with the manager. She told me the hotel was booked and i could not reserve a room even the empty room that was supposed to be mine and i also couldnt stay the second night either. THIS HOTEL IS A SCAM!!!!

Room tip: DO NOT TRUST THIS PLACE!!! I had to sleep in the car!!!!
Date of stay: July 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank teresa w
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 July 2024 via mobile

Comfy, accommodating and reasonably priced.
We had an arrived in the evening, I had booked a pet friendly room online but when we arrived there were none left available. The concierge was extremely accommodating and figure it out in a very timely manner. Our room was upgraded and at no extra cost to us!
Wonderful service!

Room tip: Busy in the morning
Date of stay: July 2024
Trip type: Travelled as a couple
Thank Redefine_yourself
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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