Our Son and his fiancee choose this Courtyard for their wedding weekend. My wife and I booked 6 rooms, one of which was a suite. for 2 nights. It was difficult dealing with the staff the weeks prior to our check-in, during our stay and after our stay. The groom left a suit in the closet of the suite and we were given several different stories; they couldn't look in the room until later in the week because the room was occupied, the ass't manager Lexi looked in the closet, (she never asked for room numbers) and they couldnt look in the room because the cleaning staff had the holiday weekend off. Suit gone and they shrug their shoulders. We also made up welcome bags and left at the front desk for out of town guests. There was a cancellation so we went down Friday to retrieve the unused welcom bag and the front desk staff didnt know where it was. There is no GM just a set of ass't managers who clearly make very little effort. Think twice about booking in this hotel.

The staff here is SO INCREDIBLY FRIENDLY! Everyone greets you and asks about your stay. They are genuinely kind and hard working. I was impressed. And the valet workers were great as well. Nice space to work in the lobby. Workout room was clean and nice. All good here!

I've had rude treatment before, but this place is over the top. We have trying to book a meeting room for a day for the past week and have not had much luck. They have trouble answering the telephone. They have not returned several voice messages and now the front desk person hangs up on me when I call yet gain to try to give this place some business.