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“Amazing experience!!”
Review of Cycle Surgery

Cycle Surgery
Certificate of Excellence
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Owner description: At Cycle Surgery we offer bike hire, shuttle services, luggage transfers and full itineraries for clients wishing to cycle the Otago Central Rail Trail - NZ's first and best cycling trail.We design our own hire bikes, which we believe are the most comfortable hire bike on the Rail Trail. We have a depot in Clyde and Middlemarch - the start and finish of the Rail Trail.
Reviewed 19 December 2017

Pip, Dave, and Kirsty made it incredibly easy for us to book a last minute family holiday. They were flexible when our plans had to change and booked everything, from bikes to accommodation, perfectly! Couldn't have asked for anything else!

Thank ZaraK229
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cycle S, Owner at Cycle Surgery, responded to this reviewResponded 21 December 2017

Thank you for your review. We are delighted that we could assist you with your last minute Rail Trail plans. Thank you

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (426)
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"rail trail"
in 123 reviews
"great accommodation"
in 19 reviews
"comfortable bikes"
in 13 reviews
"custom built"
in 4 reviews
"bikes provided"
in 4 reviews
"side trips"
in 11 reviews
"initial enquiry"
in 4 reviews
"information pack"
in 4 reviews
"these guys"
in 24 reviews
"cycle trip"
in 5 reviews
"bag transfers"
in 11 reviews
"gel seats"
in 11 reviews
"other companies"
in 6 reviews
"great company"
in 8 reviews
"fantastic trip"
in 8 reviews
"whole process"
in 4 reviews
"bucket list"
in 10 reviews
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69 - 73 of 426 reviews

Reviewed 4 December 2017

Our family of 5 - GrandPa, Mum, Dad, 11 year old and 4 year old absolutely LOVED the whole Rail Trail experience. We took 5 days to do it - on the recommendation of Pip and she organised the BEST itinerary with the best hosts/food places/tours etc... we had a blast, nothing was amiss and everything was well thought out. If you have not done this kind of thing before or don't know the area then get the very knowledgable people to do it for you! You can totally trust them! The bikes were super comfy and it felt like it was a real holiday. Dave truly looked after us and our bikes and we felt super supported all the way. Highly recommended!!

1  Thank Ani P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2017

From the word go, getting what we needed was easy. The communication from Pip via email was extremely helpful and Dave couldn't have been more friendly and knowledgable about the bikes. The bikes were by far the smartest ones we saw on the rail trail, the panniers kept the water out and the gel seats were an added bonus.

Thank sjclarke21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2017

We hired bicycles from CS in mid November . Their web site was comprehensive and accurate and gave us ample info , plus it mentioned they can supply proper SPD (clip less pedals) . Pip and Dave arranged our 2 bike / 2 day hire , we did not require their excellent shuttle service and luggage transfer , and we were fitted onto the appropriate sized bicycles for collection the following day . We made a late (and correct!) decision to change one of the bikes to an e- bike and Pip arranged that immediately without fuss . The bikes are the best we have ever hired , brakes and gears worked perfectly and the fat tyres and steering suits the gravel track beautifully . From our experience I can highly recommend Cycle Surgery - plus the coffees which Kirsty made us at the end were the best we had in our 2 weeks in NZ Thank you CS best regards Steve & Cath , Sydney

Thank ruffred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cycle S, Owner at Cycle Surgery, responded to this reviewResponded 1 December 2017

Hi Steve and Cath,

Thank you for your wonderful Trip Advisor Review. Dave, Kirsty and I are delighted that you enjoyed your experience. Thank you

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Reviewed 22 November 2017 via mobile

Pip and Dave at Cycle Surgery are awesome. They organised bikes, a wonderful itinerary and forwarded all our luggage to our accomodation everyday and then transferred us to the gorge train so we could get to Dunedin when we finished. We did Clyde to Middlemarch over 4 days with a young one and it was one of the most amazing experiences of our life. We couldn’t recommend Cycle Surgery highly enough. Pip and Dave went above and beyond for us and are lovely genuine people too.

Thank Emma W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cycle S, Owner at Cycle Surgery, responded to this reviewResponded 24 November 2017

Thank you for your review. It is always great to recieve feedback especially when it is positive. Thank you. Dave and I are delighted that you and your family enjoyed cycling the Otago Central Rail Trail.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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