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Gennea RN

Honeymoon

5.0 of 5 bubblesReviewed 5 Sept 2021via mobile
The best hotel at Sentul, huge swimming pool, clean and sanitized, great and tasty foods, best view, great location and near cafe and attraction, warm and friendly staffs, very helpful, nice and huge room, soft pillows, thank u Neo+ Green Savana! Keep it up! ❤️
Date of stay: September 2021
Trip type: Travelled as a couple
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Reviews (668)
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8 - 13 of 668 reviews
Reviewed 28 March 2021 via mobile

Best value for money, very spacious room and large comfortable bedroom, clean room and bathroom with clean towel and complete set of bathroom amenities even they provide hairdryer in the room, and breakfast delicious as well.
Location are very strategic, 5 minutes from exit toll, outside of hotel you can walk for less than 5 minutes and found dozen of beautiful cafes, and romantic restaurants. Its perfect for couples.

Date of stay: March 2021
Trip type: Travelled as a couple
Thank puspitas2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Panji Dwiswara, Guest Services / Front Office at Hotel Neo+ Green Savana Sentul City, responded to this reviewResponded 29 March 2021

Dear Mrs puspitas2021

Thanks a lot for posting us positive overall review shared
looking forward to the opportunity of welcoming you back very soon in other chances to return to Bogor Sentul

Wishing you always safe,healthy and happy of course

Cheers
Dony Ardiansyah
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2021 via mobile

Thank for all staff, they are give us exelent service, friendly, always smile, Mrs Erika,helpfull when I check-in processed.
And Mrs Gita,already booked room for me with special price.
Delicious breakfast.
Keep cosistent service all of you🙏

Date of stay: February 2021
Trip type: Travelled as a couple
Thank ferahanggraini22
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Panji Dwiswara, Guest Services / Front Office at Hotel Neo+ Green Savana Sentul City, responded to this reviewResponded 22 February 2021

Dear ferahanggraini22

Thanks for your patron to Neo+ Green Savana last weekends. We truly appreciate the overall comments included feedback on our service consistency and breakfast. We value your review positively and wish to welcoming you back

Hope to see you again soon.


Warm Regards
Dony Ardiansyah
Hotel Manager

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Reviewed 18 January 2021 via mobile

I had a very pleasant stay here. Staff were very friendly when checking in even though the room wasn't ready since I arrived at the hotel very early before 12 PM noon and it was a high season. The beautiful architecture of the hotel make me feel enjoy to stay at this hotel. The swimming pool is awesome and has a very unique concept. The room is huge and quite clean, and bathroom is big as well. This hotel is not only has a amazing service and architecture, but also served delicious meals like other neo hotel served. Unfortunately, the WiFi speed was very low and the bath towel needs to be renewed, and the water heater wasn't too hot sometime. Overall, this hotel is very good and highly recommend to stay!

Date of stay: December 2020
Trip type: Travelled with family
2  Thank mir_gebekka
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Panji Dwiswara, Guest Services / Front Office at Hotel Neo+ Green Savana Sentul City, responded to this reviewResponded 26 January 2021

Dear Emir_gbk

Thank you for your last patron to hotel NEO+ Green Savana Sentul by Aston.

Indeed, we are honored with your overall review, trust to Archipelago hotel brand and found our property that leave you positive overall impression. Thanks to your boss for recommending you to stay with us !. Some of your feedback are very well noted but current ongoing Pandemic has been limiting industry to adapt with the government rules due to cleanliness & social distancing restriction to comply with. It is a big hope for industry that everything will be back to normal service after pandemic is over.

Lastly thank you for sharing your experience stay, wish you a safety and well always. We are looking forward to the opportunity of welcoming you again to our hotel soon!

Cordially yours,

Dony Adriansyah
Hotel Manager

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Reviewed 14 October 2020 via mobile

Im an Event Organizer handling small, medium up to large event. i always test the quality of a hotel by placing small event to see how the hotel team cooperate in ensuring best outcome. i HIGHLY recommend this hotel especially their allstars such as NUR from sales who was very responsive.. DIAS and DEKI from banquet who were very helpful also to SRI NABILa who was handling group lunch well. in this condition outdoor ventilation is important and im happy that the hotel can smoothly provide them.

Date of stay: October 2020
Trip type: Travelled on business
1  Thank handylie220186
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Neo Green Savana Sentul City, General Manager at Hotel Neo+ Green Savana Sentul City, responded to this reviewResponded 17 December 2020

Dear Mr. Handylieas
Thank you so much for such a great review! Glad to know that you're happy to spent your time with us.
They happy to have your review.
Hope to see you again soon!”
Best Regards,
Dony Adriansyah
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2020

free minibar, cotton candy machine, breakfast is amazing, a very long pool, a big garden, spacious rooms, clean bathrooms, fresh air, and there is jacuzzi next to the pool. we went here for a family trip and everyone really enjoyed it.

Date of stay: February 2020
4  Thank Lowell-Fin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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