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“Fantastic venue, excellent food and friendly service!”
Review of The Hideaway 201

The Hideaway 201
Ranked #1 of 1 Restaurants in Lochiel
Price range: $6 - $45
Description: The Hideaway 201, Restaurant & Bar, Function Venue/Marquee, Gardens and Gift Shop, we pride ourselves in our experienced, dedicated and professional staff to take complete care of you. Our venues are situated on ten acres of magnificent gardens, featuring ponds and waterfalls, stone walls and archways, all surrounded by mature trees. Whether it be a dining experience, workplace conference/sem
Restaurant details
Description: The Hideaway 201, Restaurant & Bar, Function Venue/Marquee, Gardens and Gift Shop, we pride ourselves in our experienced, dedicated and professional staff to take complete care of you. Our venues are situated on ten acres of magnificent gardens, featuring ponds and waterfalls, stone walls and archways, all surrounded by mature trees. Whether it be a dining experience, workplace conference/sem
Reviewed 16 December 2020

Attended a wedding a couple of weeks ago and oh wow!! Great venue. Superb graze style food. The lamb racks and blue cod were sublime. Friendly staff and everything we wanted at the bar. Thank you Hideaway crew for delivering a special day for the bride and groom. We all had an awesome time.

Date of visit: December 2020
    • Value
    • Service
    • Food
Thank SuzieO_13
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (40)
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1 - 5 of 40 reviews

Reviewed 11 December 2020 via mobile

We went here for a work function. First I would like to say that the food was really great. Well presented, and very yummy. Couldn't fault the food its self, and the setting is very nice and comfortable.
Unfortunately the front of house staff with the exception of one young man, were just plan rude and Unhelpful.
Firstly in booking we could not get a straight answer about what food we were going to get on the night until a day out.
Then their was some confusion about their corking policy for some non alcoholic grape juice.
The platters we had asked for did not appear, and they said they had no knowledge of us wanting this - but we had clearly told them what we wanted in an email.
After the main, we wanted a little break between that and dessert so that we could talk to our staff and say a few thank you's, my wife was very rudly told " don't you know you are the third function we have had here today, and we just want to go home!" It was only 8.45.
Not one of the ladies smiled at us or greated us, or said goodbye, or ask if there is anything we needed or wanted, the whole night.
When desert came out - no they would not wait - as there was no knife or cake slice for the pavalova , I went to the servery to ask for a knife, and was very rudly told that there was a spoon there to dish the pav. I told them that no one dishes pav with a spoon! "Well thats how we do it" I was told rather rudely.
Then at the end of the night the bar staff tried to double dip in charges against the bar costs, which thankful one of our staff was on to, and had evidence that this had allready been prepaid.
I would definitely not recommend anyone to go here for a function, and would suggest that the staff be trained in customer service and presentation. No one wants to pay to be spoken rudly to at a restaurant, and treated as if you are a problem for them.
The only reason it get 2 stars is due to the food and the building.

Date of visit: December 2020
Thank graemep767
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 June 2018 via mobile

Please give this restaurant a chance. No it’s not in the centre, nor does it look like your typical restaurant but who wants bland, normal average food anyway?! This place serves great food with a lovely, passionate chef who cares about the food he puts on your plate. It’s never flashy for the sake of being flashy, everything is about great taste. Those who want meat and vege type meals (but the best they’ve ever had) will be happy. Great fire too which makes it a good place to enjoy a drink beforehand. Southland’s best kept secret... go!

Date of visit: June 2018
Thank TravellingTurtles
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 December 2017 via mobile

Ate here middle of 2016 & was fantastic. Had heard things had gone downhill & they were right. From the moment we walked in we knew it was going to be bad... Absolutely slow Service for a very minimal Friday lunch crowd, we ended up grabbing our own menus only to told several minutes later they were Dinner menus. They had to borrow Lunch menus from the next table, even though they were only A4 & laminated, not a book menu. We seen 2 plates sitting under the lights for more than 10 minutes, for them to brought out to us with the remaining 3 dishes.. Ours was lukewarm, pregnant co worker had to ask for hers to re-heated. Panko crumbed Blue Cod was a joke, no crumbs on the bottom just a dusting on top. Chips were hot but not cooked through properly. Unfortunately will not be back until I hear they have a new chef, which maybe too late for the Hideaway. Disappointing as it is a beautiful venue.

Date of visit: December 2017
4  Thank Molly317
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 October 2017

We had been told that this was a superb restaurant, but were VERY disappointed. Poor service, food cold, and not as good as expected. Would not recommend you take a group to this restaurant.

Date of visit: October 2017
    • Value
    • Service
    • Food
1  Thank JenG1309
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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