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anthony b

Hotel Julian knows how to hire!

Review of Arlo Chicago
5.0 of 5 bubblesReviewed 9 Oct 2020
Everyone at this Hotel is on the same page. Hospitality oozes out of every employee. From the front desk staff, to the restaurant staff, all the way to maintenance. They have an all-star staff that all make it a priority to keep your experience at the forefront of their intentions.

I stayed at the Hotel Julian for two weeks and resided in two separate rooms. Jennifer was amazing! She made such a concerted effort to anticipate what i would need even before i asked. She made the experience frictionless. And friction did present itself. I moved rooms but lost my brand new airpod earbud in the previous room. I couldnt find it anywhere when i looked. But i told Jennifer and she had zero delay in her pursuit to find such a potentially menial piece of equipment. She organized all the cleaning staff to look. Went into the room personally and looked for it. She even initiated the deployment of the engineering team to disassemble the bed to check the only place it could have fallen. Beyond all that, she values her job and patrons with a level of excellence that compels inspiration.

Additionally, Julia, Sean, and Arthur at the attached restaurant, ALK steakhouse are amazing professionals.

Be sure to engage this staff and allow their hospitality to enhance your stay while on Chicago.

This is now my go to hotel for Chicago. Its next to everything. I recommend it.
Date of stay: October 2020
Trip type: Travelled on business
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Larry Irving, General Manager at Arlo Chicago, responded to this review
Responded 12 Oct 2020
Hello anthonybJ5608NV,

Thank you for your review and for visiting us recently. We are so pleased to hear you enjoyed your two week stay with us and that our warm and welcoming team members could make it an enjoyable one. We thank you for your glowing recommendation and look forward to welcoming you back for future stays.

Thank you again, anthonybJ5608NV!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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All reviews hotel julian millennium park front desk great location the bean recommend hotel espresso machine millennial park restaurant downstairs michigan ave walking distance donuts boutique hotel art institute definitely stay here again early check rooms are small
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Reviewed 10 October 2020

I love this place, all around great experience. It's on Michigan Avenue with a great view, The employees are great and caring, Ann in particular is a pleasure to deal with each time.

Bed is extremely comfortable, location is great with attractions around and overall feel extremely safe in that area.

Def recommend for anyone trying to get away for a night or visiting Chicago for the first time.

Room tip: Go with City View, it's worth it
Date of stay: September 2020
    • Location
    • Sleep Quality
    • Service
Thank brianvN6199UX
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Larry Irving, General Manager at Arlo Chicago, responded to this reviewResponded 10 October 2020

Hello brianvN6199UX,

Thank you for your kind review and for visiting us recently. We are so pleased to hear you enjoyed your stay with us. From our warm and welcoming team members to our great views and comfortable rooms. We thank you again for your recommendation and hope to welcome you back again soon!

Thanks again, brianvN6199UX!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2020 via mobile

We’re from Texas, wanted a weekend trip to Chicago! Sooo thankful we booked Hotel Julian! The booking process was so simple and they were 100% transparent with us. Upon arrival, Jennifer was working the front desk- seriously, wish she could be my bff in real life! She was such a hoot, so much personality and super helpful with checking in and recommending food options at 10pm. Hotel room was perfect! We had a view were we could see Millennium Park on the 14th floor! So amazing! No issues at all during our entire stay. We did get a noise complaint, but the officer who told us was so chill about it- very understanding! The location is PERFECT! By anything and everything you need to visit in Chicago. Super easy for Ubers, and bike rentals. Will definitely be staying here again!

Date of stay: October 2020
Trip type: Travelled as a couple
Thank ravinfmccallum
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Larry Irving, General Manager at Arlo Chicago, responded to this reviewResponded 6 October 2020

Hello ravinfmccallum,

Thank you so much for your review and for choosing us for your Chicago stay! We are so thrilled to hear you enjoyed your stay with us. From our warm and welcoming team members like Jennifer, to our 'perfect' location that is right in the heart of the city. We thank you again for your recommendation and look forward to welcoming you back again soon!

Thanks again, ravinfmccallum.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 October 2020

Very good location, near all the tourist attractions!! Would definitely come here again! Rooms are super clean, nice views. Service is fast and provide in timely manner. Nice customer service and
people!

Date of stay: October 2020
Trip type: Travelled with family
Thank sarah4894
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Larry Irving, General Manager at Arlo Chicago, responded to this reviewResponded 6 October 2020

Hello sarah4894,

Thank you for your kind review and for visiting with us recently! We are so pleased to hear you enjoyed your stay with us. From our warm and welcoming team members to our "super clean" rooms and our "nice views". We thank you again for your recommendation and look forward to welcoming you back again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2020

I would like to say that this was a great experience, staying at the Hotel Julian Chicago. The front desk manager was extremely hospitable and gave a warm welcoming. The check in was quick and easy. I was given my keys and headed to my room with a beautiful city view. The building is very clean and very well decorated. I love the unique style. The rooms are very clean and quiet. I would definitely recommend to family and friends. I look forward to my next visit to Chicago while staying at the Hotel Julian.

Room tip: Definitely as for one of the higher floors. I'm on 13 and the views are nice.
Date of stay: October 2020
    • Value
    • Rooms
    • Service
Thank 593chadz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Larry Irving, General Manager at Arlo Chicago, responded to this reviewResponded 6 October 2020

Hello 593chadz,

Thank you for your kind review and for visiting with us recently! We are so pleased to hear you enjoyed your stay with us. From our warm and welcoming team members to our easy check-in/out process and our "unique style". We thank you again for your recommendation and look forward to welcoming you back again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2020

Thai hotel is swanky and awesome, really one of the best values in the area! The restaurant downstairs was amazing, and the staff was all incredibly friendly. I would recommend this hotel to anyone looking to visit Chicago.

Date of stay: October 2020
Trip type: Travelled solo
Thank arjuneb2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Larry Irving, General Manager at Arlo Chicago, responded to this reviewResponded 3 October 2020

Hello arjuneb2020,

Thank you for your kind review and for visiting us recently! We are so pleased to hear you enjoyed your stay with us. From our warm and welcoming team members to our delicious on-site restaurant, About Last Knife. We thank you again for your recommendation and hope to welcome you back again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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