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Bill1911
Orlando, Florida

Moody AFB

2.0 of 5 bubblesReviewed 26 Aug 2023via mobile
This quality inn was top dog for years and had updated
The bed furniture carpet was exceptional on clean
Grounds were clean .Olde times restaurant cracker barrel taco bell krystal 10 min walk very convenient I last checked over a year ago ..but today Saturday Aug 26 I was shocked Grounds unattended good beds and furniture gone I guess they picked up used furniture mattresses from a closed down condemned motel. This place doesn't reflect good quality standards. Most quality inn have .. I guess they should change name to Budget inn or lower class motel ... pot smell in rooms cigarette smell .. This place was a gem once this is my last stay here

Date of stay: August 2023
Room Tip: Go elsewhere
Trip type: Travelled on business
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8 - 13 of 156 reviews
Reviewed 3 July 2023

Let's start with the service. She was nice, but moved slow as molasses. The room was disgusting. Mold (mildew turning to mold) in the shower with a feeble attempt at cover up. The Wi-Fi was slow. The TV had "no signal" on it, even after a reboot. The king bed was the worst part of the room. It was SO dipped in, I actually rolled from one corner to the center and had a terrible back ache in the morning. The walls were so paper thin, I could hear the people next door thru half the night. Ah and there was a description of an ergonomic desk and comfy chair...wait till you see the pics! Not quite that in any way at all.

Let's move on to safety. There were very sketchy-looking people sleeping in their parked cars. Smell of weed permeated the air. And literally, there was a woman right outside my door throwing up God knows what after she smoked or was potentially drugged up, saying "oh Lord, oh Lord." I had to check on my car a few times at night to make sure no one was gonna break in.

I actually had a reservation at another Quality Inn for nine nights after this stay and went to cancel - missed the deadline by a few hours to cancel - but talked to the customer service people who could not do anything for me. I got the runaround to call the hotel directly. When I spoke to the manager, Jen, at the hotel in St. Pete's, she was rude and curt. I explained I had been trying to call since the previous day and she gave me a really hard time. She eventually did cancel 8 of my 9 nights for me, but basically reprimanded me like a child for not being able to make the cancellation deadline on time. I tried to explain the reasons for the delay, and she was unwilling to care or listen.

I will NEVER, EVER stay at one of these hotels again. Terrible service, accommodations and just plain horrible hotels (if you can even call them that).

Date of stay: June 2023
Trip type: Travelled solo
Thank amaster14
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 April 2023 via mobile

Needed a hotel that accepted dogs. Which they did. Looks like they are working on updating but they have a ways to go.
Furniture and ergonomic office chair in rough shape. Uncomfortable bed. Shower worked and pillows not too bad. Clean overall. Would not make it a point to return.

Date of stay: April 2023
Trip type: Travelled as a couple
Thank Jean2957
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 March 2023

This was a very poor hotel to stay at.. starting with the dirty windows in the hotel lobby. I should have checked the room first as it turned out to be one for a disabled person which I am not. There was only 1 towel and 1 wash cloth in the bathroom was told housekeeping is short handed..Wifi did not work in room.. was told it did and did not… my dog didn’t like the room either. My friend stayed in room next door and had a chunk of the ceiling fall while he was sleeping nearly hitting him in the head. I would not recommend this hotel.

Date of stay: February 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Nancy K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 January 2023 via mobile

While I was checking in on Jan 24 around 330 PM the desk clerk was apparently not a people person - absolutely no personality or smile. As she was checking me in, friends of hers appeared and I was an after thought. Later, I found Wi-Fi didn’t even reach my room - 138 - I tried all my devices - at 730 PM I went to front desk - door locked - she was supposedly helping other guests. I ran into a gentleman who had been waiting for 10 mins for her return. He waited a few more minutes and left. I went back and forth to my room. At 803, I just returned to my room for the evening. Killed a couple of roaches btw. Got on the app to call the front desk - the phone was answered! Asked her if she could do something about the Wi-Fi and she said, mm mm. I’ve stayed here before a few times - never a problem. I will not stay again. If you need Wi-Fi stay in the first building. Good luck.

Room tip: Bring a Hot Spot, raid. And try to have a good attitude.
Date of stay: January 2023
Trip type: Travelled on business
Thank cbwsfj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 September 2022

Check in late night have to go into 3 different rooms before finding a clean one. Then by the time I fell asleep I hear loud music and drunks hanging out in the parking lot so I didn't get much sleep with the noise and watching my car to make sure it wasn't broken into. So whatever you do DO NOT STAY AT THIS HOTEL. Quality should NOT be their name at all. It should NASTY HOTEL STAYS FREE. Never ever again and whatever You do don't use your point at this dump, they will take them and you will not be refunded of your points. The manager a BIG Liar as well, the he she one.

Room tip: Keep it moving.. Don't stop at this DUMP
Date of stay: March 2022
    • Location
    • Sleep Quality
    • Service
Thank dorothiam
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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