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Rachel J

Horrible hotel, canceled once we saw the room

1.0 of 5 bubblesReviewed 13 Jul 2018via mobile
!!!BEWARE!!!!Made reservations based on reviews from booking.com. got to hotel and they told us that there was so cable due to renovations and asked if we wanted to see the room first. Thank goodness we did, because it smelled like cigarette smoke and it was filthy the carpets were stained and digusting! We cancelled and found a room one exit up!
Date of stay: July 2018
Trip type: Travelled with family
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13 - 18 of 94 reviews
Reviewed 1 July 2018 via mobile

If you are looking for a very standard room, you have it here. One table and chair, a bed, night stand, and bathroom. You must request a fridge and microwave as they do not come standard in the room. The cable was out so there was no ability to watch TV, but they did discount our room 10 dollars a night due to this. No breakfast, but free coffee in the lobby. The staff if very helpful and friendly. I would stay here again because the room was very clean and the friendliness of the staff.

Date of stay: June 2018
Trip type: Travelled on business
1  Thank laurallt1978
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 March 2018 via mobile

A little outdated but clean and quiet and close to everything food,gas,interstate,shopping and front desk was great highly recommend for price and convenient to interstate pool was clean rooms were clean and quiet

Date of stay: March 2018
Trip type: Travelled with family
Thank Todd R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 March 2018

Made reservation online upon arriving in town, based on previous stays at upgraded Motel 6 properties. We checked in, paid for room and departed for local dining. Upon returning to the property, The room/property is ancient and rundown. The a/c in the room was in the ceiling somewhere with a thermostat installed during the Alexander-the-Great era. It was set on "cool" but had no settings as to just how cool you want it. It was not functioning. Also, the toilet took 3 tries to partially evacuate a poop. That's it, we're outta here. 4 rooms down, two derelicts were perched on chairs outside on the sidewalk, blasting a boom box. I apprised the front desk of these deficiencies and told them the property was 100% unacceptable.and asked for a refund. She turned and looked at the clock and mumbled something about it's been too long. Motel 6 corporate office was apologetic, but no refund. I am disputing the charge thru Visa. INSPECT THE ROOM PRIOR TO PAYMENT. This property is a dump and should be condemned.

Date of stay: February 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank rmlsotmhg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
6Team, Guest Relations Manager at Motel 6 Valdosta University, responded to this reviewResponded 17 March 2018

Dear Guest, Thank you for taking the time to share your review. We strive to deliver a high guest experience, but it sounds as though we did not perform to our usual standards in this case. We apologize for any inconvenience or misunderstanding that may have occurred during your recent stay about your reservations issues. Please know that the conditions you describe are atypical to Motel 6 standards for quality and we apologize for the inconveniences you describe. We encourage you to contact our Guest Relations Department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2017 via mobile

I have booked this property multiple times as I have a child at nearby VSU. This is pretty much the cheapest place you can find in the area.

Unfortunately you can't count on your reservation happening. I always reserve through Expedia and never had a confirmed reservation not honored until this hotel earlier this year. They claimed I had no reservation and the app and emails I had were wrong. Assuming this was an anomaly i booked again for this next weekend. Checking my reservation the night before (tonight) i discover it's canceled. By the property. I was not notified in any way.

Not sure what their deal is but I have had nothing but issues even on the times they didn't cancel me. Lots of sketchy folks about and one morning I stayed here I walked out to police all over the parking lot for some reason.

Buyer beware.

Date of stay: December 2017
Thank captainoneliner
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
6Team, Brand Experience Team Member at Motel 6 Valdosta University, responded to this reviewResponded 20 December 2017

Dear Guest, Thank you for sharing your review. We apologize for any misunderstanding that may have occurred during your recent stay with regard to our reservation policy and the inconveniences you experienced. We encourage you to contact our Guest Relations department at 1-855-787-9864 to better understand how we might address your specific concern, and help us provide a better guest experience in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 November 2017 via mobile

My top two choices in Valdosta were sold out so I booked here since it was so close to the other hotels. Worst mistake ever!!!! I always strip comforter and fleece blanket off bed (since they aren't washed on a regular basis). I put it them in corner of room- my 3lb chichuahua laid on blankets and by the time morning arrived he was infested with fleas. The room was just that- a room. One garbage can near entrance, no microwave, no coffee machine, no hairdryer. Looks like alot of families live here long term and there were children running all over the place. A van was parked outside of my room with the music blaring and smoking marijuana inside. Needless to say I left before the sun came up. I would have let sooner but as a woman traveling alone I didn't want to take any chances. There's only one ice machine and it's next to office. The bathroom floor was slippery and the shower curtain was falling off and again no garbage can in bathroom. The towels were so thin that I couldn't even wrap my hair up so it could dry. I will never ever stay here again!

Date of stay: November 2017
Trip type: Travelled on business
1  Thank UsAlwaystraveling
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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