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O7377EFrichardj
Chattanooga, Tennessee

lousy stay

1.0 of 5 bubblesReviewed 19 Jun 2017
this is not like any motel 6 i have stay at before. room was clean but that was it. no iron,hair dyer, nothing but a bed and tv. that was all. had made a reservation on our return trip but canceled. when to austin's steakhouse had a good time and the food was great.
Date of stay: June 2017
Trip type: Travelled as a couple
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
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Emil S, General Manager at Motel 6 Valdosta University, responded to this review
Responded 6 Jul 2017
Hello Richard,

I am disappointed to learn about your stay. Our Motel 6 is committed to the brand image of being one of the most affordable motels out there. Because of that, we don't offer many of the amenities in the rooms but do have them available by request in the Lobby Office.

I sincerely hope that you will come back and see us when you are in the area.

Sincerely,

Emil Suder
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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21 - 26 of 94 reviews
Reviewed 12 June 2017

The room was ok. I was in the back on the bottom floor and people's kids ran up and down the walkway way into the night. Many of the outlets did not work. There was lots of rust on the shower head. Price goes up every time I stay here. In three months it's gone from 46.00 to 69.00

Date of stay: June 2017
  • Trip type: Travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank Sterling B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 March 2017

nice area lots things to do and plenty of food places and stores right at your hand the staff is very nice and helpful thank you so much oh yeah the price was very good thank you for being there at all times there was someone there all the time very helpful.

Date of stay: March 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank debbieivery
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Emil S, General Manager at Motel 6 Valdosta University, responded to this reviewResponded 18 April 2017

Thank you so much for the kind comments. I sincerely appreciate all the remarks about the staff here at Motel 6 Valdosta University. Remarks of any kind help us improve our customer service but more importantly help us improve your stay even more the next time.

Please come back and join us again along the way.

Sincerely,

Emil S.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2017

Had reservation on Friday 17th 2017, upon arriving at hotel the outside appeared to be nasty. Upon entering the hotel when u first walk in the floor was nasty, there was a smell in the room, roaches were crawling around and the bathroom was not clean.

Date of stay: February 2017
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
1  Thank ronny973
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adam S L, General Manager at Motel 6 Valdosta University, responded to this reviewResponded 2 March 2017

Dear Ronny,

Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us.

We strive to provide a superior guest experience, and I am sorry yours did not meet expectations.

Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.

We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future.

Sincerely,
Adam L
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 January 2017

We stay at Motel 6 because we have a dog. So we don't expect the best with a discount motel.
This property has not yet been remodeled, so most everything in the room is dated.
The bed was awful, even for a motel 6. Other problems were a dead TV remote, empty Pepsi bottle near the bed, major cig smell in the room, and a faulty light switch near the door. The switch was a fire/shock hazard the weekly inspection should have caught.
The Motel 6 on St Augustine Rd has been remodeled.

Date of stay: January 2017
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank skychief2001
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adam S L, General Manager at Motel 6 Valdosta University, responded to this reviewResponded 4 February 2017

Dear guest,

Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us.

We strive to provide a superior guest experience, and I am sorry yours did not meet expectations.

Rest assured appropriate measures are being taken to address the problem and prevent future occurrence.

We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future.

Sincerely,

Adam L
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2017

Check-In for our reservation was quick & smooth. Our room was at the opposite side of the property from office, facing nearby I-75 and RR tracks; so at first we had some concern for potential noise. But we were tired, and once settled inside the modest but clean & decent room (which had no smoking odor, a make-or-break criteria for us) we heard nothing to disrupt our good night's sleep. There was nothing wrong or bad to remark upon from our visit, lots of nearby alternatives, and it's a very functional location. The rare Hurricane evacuation is well-publicized long before it arrives, and the roads & hotels are busy any time, much more so during a disaster - so it isn't really fair to down-rate in reviews when the staff (who are locals trying to make the best of it too) and facility are overwhelmed. Suggestion: Let Common Sense influence your choices, and civility guide your reviews. If you're used to over $100 rooms, you won't be impressed here. We've stayed in both, and were happy here + the $60 difference we saved. P.S. they do have a microwave beside the ice machine @ office, and no-hassle pet policy. We'll be back.

Date of stay: January 2017
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank db_Blue
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adam S L, General Manager at Motel 6 Valdosta University, responded to this reviewResponded 4 February 2017

Dear guest,

Thank you for sharing your comments regarding your recent stay with us.

Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience.

Thank you again for sharing. We hope your next visit will be even better.

Sincerely,
Adam L
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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