Overall everything was wonderful. Check in was easy, check out was easy. Breakfast was sparse, but was there. No loud noises. Beds slept great. The rooms were very clean. I was a housekeeper before and know the places to look for things that typically get overlooked, there was nothing overlooked.
Hi marmax2002,
Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our beds, easy check-in/ check-out were to your liking. We take real pride in this hotel and in serving guests like you, and I’m happy that you had such a pleasant stay. We have shared your feedback with our staff to ensure we continuously work on bettering our services. We will do our best to make sure your next stay with us is completely satisfactory. We look forward to hosting you again in the future!
We stayed here for the night passing through on our way to South Florida. Though it didn’t have great reviews, it said it was newly renovated so we decided to give it a chance. It was fine just for the night, but I don’t think I’d stay longer than that.
I found it odd upon checking in that the front desk person kept locking the office entrance doors, and it wasn’t even that late at night at that point, maybe 7:00 pm. It made me concerned for what kind of area we may be staying in.
In the room, we pushed the one bed against the wall since mt young kids were going to be sleeping on it so they wouldn’t roll off and you could tell they haven’t cleaned under the bed in a while. There was all kinds of old food and God knows what under there. The electrical outlets were also iffy near the bathroom sink. My hair straightener that worked just fine at home and fine after at our hotel in Florida kept shutting off when plugged in. There was also paint peeling in the bathroom walls, but that’s not a dealbreaker for me. The shower was also clogged but since we were just passing through we were able to skip the shower that night.
My last issue was the lack of breakfast. I noticed in booking it said “breakfast item”, so I called before hand to make sure it’s actual breakfast and they made it sound like it was. But it wasn’t. It was basically coffee and muffins. Had I known that I probably wouldn’t have booked there. We like to have a good hotel breakfast and Days Inn’s we’ve stayed in before have had much better breakfasts.
Again, that being said, it was fine for the night. We had a comfortable bed to sleep in to break up our trip and didn’t see anything like roaches or anything so that’s a plus. So it was ok.
Dear amyoldsoul,
Thank you for staying at our hotel and for taking the time to write a review. Although your overall visit was pleasant, we apologize for the difficulty you experienced with our service, especially during check-in, the condition of the amenities, and the breakfast. Your sincere feedback, including the comments about what we did right and areas where we can improve, helps us better our customer service. We have shared your concerns with the appropriate individuals, and we have taken action to ensure a better experience for future guests. We appreciate your patience and hope to see you again soon.
This Days Inn location was just overall a gross run down no tell motel. Even for a budget hotel i expected a lot better in over all quality of a hotel stay. The ice machine should work and there should be a working chain lock on the door. Neither of those things were true for my stay.
Dear zjzahler,
Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay. I hope you will accept our sincerest apologies for the ice machine, cleanliness and these maintenance mishaps that you have encountered and that you did not receive immediate action regarding the necessity of correcting such issues as quickly as possible. It is through feedback like yours that we are able to quickly address housekeeping, maintenance, and staff courtesy issues. We promise to deliver and match your expectations in the future.
The customer service was amazing the staff was very helpful. The rooms were throughly clean and smelled great.I would recommend this hotel to anyone if you are needing somewhere to stay while in town.
Thank you cassandramY9188FH, your review is very impressive to us. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience.
Your business and your recommendation is very important to us and we look forward to serving you again here at the Days Inn by Wyndham Valdosta/Near Valdosta Mall.
For the price it was okay, but definitely could have been better. The room had dead cockroaches (thank goodness they were dead), paint chipping and really old mattresses.
Breakfast wasn't great. No variety, or many options. It wasn't even a real Continental breakfast, but the advertising says "free breakfast included", maybe more like breakfast snacks.
Even though they said there was construction going on, there was an old rv parked there, it was very sketchy looking, and the place was hard to find.
Overall it was fine, because it was one night, but I wouldn't go again.
Dear akey773604,
Thank you for your recent stay and for taking the time to share your insightful comments. It saddens us to hear that we failed to meet your expectations and you found your stay unsatisfactory especially with the condition of your room and breakfast. Please accept our apologies for any issues you had during your stay; we will address the concerns you raised with our team and work together on making improvements.
We also have a very stringent protocol for issues such as yours. We have a very reputed nationwide company that maintains our facility for any pest control issues. Please know, your description of your stay is highly unusual and does not represent the high standards we aim to achieve as our hotel does not have roaches and rooms are being inspected regularly. We understand that you are hesitant to return based on this experience, though we hope to have another chance to impress you in the future.
