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Patty B
Nashville, Tennessee

Elevator Problems

3.0 of 5 bubblesReviewed 11 May 2024
Hotel was OK. Problem with elevators that should have been told to us when we checked in. Several people at front desk, but no mention of this, although they were clearly having issues.

When we returned from dinner there was an elevator repair man riding with passengers in the elevator.

That kind of problem should be told to guests, we don't know if someone got stuck or what the problem was. It took a long time to for the elevator to come so we knew something wasn't right.

Our room was OK. I needed another pillow and none of the ones in the closet had cases. I had to call down for one.
Date of stay: April 2024
Trip type: Travelled as a couple
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Holiday Inn Valdosta Conference Center, responded to this review
Responded 12 May 2024
Patty --

While it is nice that you were happy with your room, I am sorry for the concern you had with our elevator. There are no operational issues, but a few of our guests have stated that they had a problem with the control panel. To remedy that, and out of an abundance of caution, we have put a staff member in place to ensure guest safety. If your travels lead you back to the area, I hope you will give us a chance to provide you with an even better experience.

With gratitude -- George Malgeri, General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (545)
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3 - 8 of 545 reviews
Reviewed 26 April 2024

Had a great stay here for two nights and Jasmine at the front desk is super nice and helped with everything! Highly recommend!

Date of stay: April 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Huishan Y
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Holiday Inn Valdosta Conference Center, responded to this reviewResponded 26 April 2024

Huishan --

Thank you for choosing to get some rest with us while you were in Valdosta and for sharing your wonderful words about Jasmine! It was terrific to be of service, and we ask you to let us host you again soon at our Holiday Inn.

Best wishes -- George Malgeri, General Manager

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Reviewed 17 April 2024 via mobile

Ended up staying here after attempt to stay at #1-rated hotel failed. Had a great experience. Check-in was easy; after driving all day, much appreciated. Room was clean, spacious, and well-appointed. The morning breakfast was very good. This hotel needs to be rated better.

Date of stay: April 2024
Trip type: Travelled as a couple
Thank Ann K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Holiday Inn Valdosta Conference Center, responded to this reviewResponded 17 April 2024

Ann --

How wonderful it is to hear that you appreciated our great team and tasty breakfast, as well as your clean and spacious room! Thank you for giving our Holiday Inn a try, and, should you return to Valdosta, we invite you to come back for another great experience.

Our very best -- George Malgeri, General Manager

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Reviewed 17 April 2024

The breakfast is fresh every morning. The rooms are so clean, its like the cleaning staff puts in 400 hours of cleaning time a week! I really enjoy staying here. The staff is extremely friendly and helpful. Prefect location for anywhere in V-town.

Date of stay: March 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Paradise09719263723
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Holiday Inn Valdosta Conference Center, responded to this reviewResponded 17 April 2024

All our thanks for letting us serve you at our Holiday Inn and for sharing your fantastic recommendation! It was a pleasure to provide you with a clean and friendly visit, and we are so glad you enjoyed our fresh breakfast selections. Please let us host you again every time you come to Valdosta!

Warmly -- George Malgeri, General Manager

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Reviewed 8 March 2024 via mobile

Check in easy Clean had everything I needed. Food was good go down early. Staff nice pillows and sheets were like new.
Parking easy lobby clean hallways clean
Lots of desk space just over night didn’t see a pool Love the hooks in room for jackets or anything

Room tip: Go early for breakfast
Date of stay: March 2024
Trip type: Travelled as a couple
1  Thank Sue v
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Holiday Inn Valdosta Conference Center, responded to this reviewResponded 9 March 2024

Sue --

We are so glad that you enjoyed a very nice evening with us while you were in Valdosta! Thank you for letting our team serve you, and, if you return to the area, we hope you'll get a chance to cool off in the great pool at our Holiday Inn.

Hospitably -- George Malgeri, General Manager

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Reviewed 5 February 2024 via mobile

Great place, great staff at the front desk. Checkin was quick and easy. Room was great, clean and bed was very comfortable.

Received a 10% off coupon from the front desk staff for the Texas Roadhouse just a block away. (It was below average for Texas Roadhouse).

Great lace and would recommend staying here!

Date of stay: January 2024
Trip type: Travelled as a couple
Thank h2ohedatgmaildotcom
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Holiday Inn Valdosta Conference Center, responded to this reviewResponded 5 February 2024

It's fantastic that you had a great stay with us while you were in Valdosta! Thank you for sharing that you enjoyed a clean, comfortable and hospitable experience, and we hope to host you again soon at our Holiday Inn.

All the best -- George Malgeri, General Manager

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